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You can help students avoid getting overpaid by reminding them of their responsibilities. If students get overpaid, they may have to pay money back.
Students getting a payment from us need to tell us about a change to their circumstances within 14 days. This includes if they withdraw from a subject or a course or if they change course or provider.
We’ve created resources to help you remind students to keep us up to date with their details.
Avoiding a Centrelink debt eKit
By using this eKit, you agree to reproduce content in the form provided by us. Please don’t change the designs in any way.
If you use assistive technology and can’t access the resources, you can read more about Centrelink debts and overpayments. You can also call us on the Youth and students line.
What’s in the eKit
You can print, display or share these in universities, Registered Training Organisations and other higher education provider locations:
| Resources | How they can help |
|---|---|
| Factsheet | Share the factsheet with students for tips on how to avoid a debt. |
| Posters |
Share the posters with students who are getting a Centrelink payment. |
| Newsletter article | Publish the article in your own newsletter or online. |
| Social media graphic | Publish the graphic on your social media accounts. |
| Website content | Update your website by adding a link to our website from your pages about withdrawing from a subject or course. |
What other resources you can use
We also have a number of videos on YouTube. Go to the Students playlist on YouTube to find an intro to student payments and many others. You can share links to any of our videos on your social media accounts or on your website.
Follow Services Australia on Facebook. You can share our posts so your followers get updates about payments and services.
Subscribe to our eNewsletters for education or community groups. The newsletters highlight changes, important updates and timely reminders.