Changing your nominated start date

You may request to change the start date if you’ve submitted your claim for Parental Leave Pay for a child born or adopted before 1 July 2023. You can’t change your start date if your Paid Parental Leave period has started.

To get Parental Leave Pay you must be on leave or not working, except for allowable reasons. This is from your child’s birth or adoption until the end of your Paid Parental Leave period. You should choose a start date that’s before you return to work.

If your Centrelink online account is linked to myGov, you can change your nominated start date online.

To do this:

  1. Sign in to myGov.
  2. Select My family.
  3. Under Paid Parental Leave, select Paid Parental Leave circumstances.

Sign in to myGov

If we haven’t assessed your claim yet, call the Centrelink families line.

Contact numbers available on this page.

Centrelink families line

Use this line if you need help with family payments, such as Family Tax Benefit, Child Care Subsidy or Parental Leave Pay.

Monday to Friday 8 am to 8 pm

If your child’s Youth Allowance payment has been suspended, it may be because we still need information about your income. We may have sent your child a letter asking for this in September or October, read how you can update your income details online.

There are other ways you may want to contact us.

Page last updated: 20 November 2024.
QC 64453