Centrepay priority reform areas

We’re reviewing the Centrepay Policy and Terms.

We’re reforming Centrepay with a focus on improving customer protections and reducing the risk of financial harm.

We’re proposing to update the Centrepay business approval process.

We’re strengthening our Centrepay compliance processes to better protect and support customers and businesses.

We’re improving the Centrepay complaints process. We now have Centrepay complaints specialists to help you resolve your Centrepay issues.