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We have information in different languages about Bereavement resources for community groups
For Centrelink payments and services, you can call our multilingual phone service.
We know community groups play a big role in supporting people affected by bereavement.
Use our resources to promote our services and help people in your community.
By using these eKits, you agree to use our resources in the exact form we provide them. Don’t change the designs in any way.
If community members need resources
Our eKit resources include information on what to do after a loved one dies, who to tell and what help may be available. You can use the following eKit resources to support conversations with people in your community:
- a brochure - Needing help after someone has died
- a poster - Loss of a loved one
- a factsheet for Indigenous Australians - Tell us when one of your mob passes away
- a checklist of who to notify when someone dies
- forms to notify us of someone’s death.
Download the bereavement resources eKit
We also have a guide to help people find out if they can Get a Centrelink payment.
If community members need information in their language
We have translations and interpreter services if people in your community need information in different languages. This includes our Needing help after someone close to you has died brochure.
Read more about help for Multicultural organisations.
If you need to reach out to our staff for help
Our staff are available to help. We have the following specialist staff who may be able to assist you:
- Community Engagement Officers can help with information, payments and services
- Financial Information Service officers can help plan for future financial needs
- Social work services can help if your community members are going through a difficult time
- Indigenous Service Officers can help with our services and support Aboriginal and Torres Strait Islander communities
- Multicultural Service Officers can help migrant and refugee communities connect with our services.