Access your money

You can access the money in your Income Management account many ways.

BasicsCard

Use a BasicsCard at approved businesses to pay for household needs and expenses.

Search for an Income Management or BasicsCard business or organisation near you.

Direct payment

Ask us to set up regular or one off payments to stores, landlords, real estate agents, or other service providers.

Self service

There are self service options you can use to access the money in your Income Management account.

Talk to us

Call us on the BasicsCard general enquiry line and we’ll help you access the money in your Income Management account.

Contact numbers available on this page.

BasicsCard general enquiry line

Use this line for BasicsCard general enquiries or to report your card lost or stolen.

7 days a week 24 hours a day

There are other ways you may want to contact us.

Page last updated: 27 November 2024.
QC 39641