Who can get it

If you live in the Goldfields region, or the East Kimberley region in Western Australia, you may be eligible to volunteer for enhanced Income Management.

You can volunteer for enhanced Income Management if you get a payment from us and live in the following areas in Western Australia:

  • Goldfields region or Kununurra or Wyndham in the East Kimberley region
  • Metropolitan Perth, Peel region, or Kimberley region
  • Ngaanyatjarra (NG) Lands and Kiwirrkurra.

If you live in Western Australia but outside of these locations, you are not able to volunteer for enhanced Income Management. There are locations in other states where people can volunteer.

If you volunteer, you must stay on enhanced Income Management for at least 13 weeks.

If you want to volunteer for enhanced Income Management, call the SmartCard eIM hotline.

Contact numbers available on this page.

SmartCard eIM hotline

Use this line for support with enhanced Income Management, your account and SmartCard.

Monday to Friday 8 am to 5 pm local time

There are other ways you may want to contact us.

Page last updated: 3 January 2025.
QC 64015