You need to tell us if you’re leaving Australia and any of the following apply, you:
- are going to live in another country
- will be away for more than 6 weeks
- haven’t been back in Australia for at least 6 weeks since you last returned
- hold a partner provisional visa or temporary protection type visa.
If your Centrelink online account is linked to myGov, sign in now to tell us about your travel plans.
We may ask you for supporting documents about your travel. If we do, you should give us your evidence supporting documents before you leave Australia. The documents you need to provide depend on your circumstances. If you don’t give us the evidence before you leave Australia, your payment may stop when you depart. If we’ve stopped your payment, we’ll reassess it once we get your supporting documents.
You can do this via your Centrelink online account through myGov. You can also use your online account to get information on how your travel could affect your payments and concession cards.
You can call the Families line to discuss your circumstances further.
Learn how to create an online account if you don’t already have one.
If you can’t use an online account, tell us your travel plans by either:
- calling the Families line
- going to a service centre.
Australia’s immigration department will tell us when you leave. They will also tell us when you return.
Read more about payments while outside Australia.
Contact numbers available on this page.
Centrelink families line
Use this line if you need help with family payments, such as Family Tax Benefit, Child Care Subsidy or Parental Leave Pay.
There are other ways you may want to contact us.