Published: 24 March 2025
You might notice some changes to some of the aged care letters you get from us.
We know aged care can be complex. That’s why we’re improving our financial hardship letters to make them easier to read and understand.
You’ll notice some changes to the look and feel of our financial hardship letters to help you understand your fees and what you need to do.
Find out more about aged care financial hardship assistance.
This information was printed 31 March 2025 from https://www.servicesaustralia.gov.au/were-improving-our-financial-hardship-letters. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/site-notices when using this material.