You’ll need to organise another way to pay your rent.
You can stop your deduction by doing any of the following:
- contacting or visiting your housing authority
- calling us on your regular payment number
- visiting a service centre.
We’ll send you a letter to confirm your cancellation. We’ll also tell your housing authority.
It’s then up to you to organise paying rent directly to your housing authority.
We can’t restart a rent deduction if you stop using the Rent Deduction Scheme. You will need to contact your housing authority if you wish to restart it.