Site notices

Information about servicesaustralia.gov.au features, use of cookies, website disclaimer, copyright, and website accessibility.

This website is managed by Services Australia. The following notices apply to activities on www.servicesaustralia.gov.au. It does not apply to other online services or applications.

Website disclaimer

Information provided on this website, including page content, interactive tools and calculators, is for general information and on the understanding that the Australian Government is not providing professional advice on a particular matter.

It's your responsibility to decide if you wish to apply for a payment and to make an application with regard to your particular circumstances.

For reasons of succinctness and presentation, the information provided on this website may be in the form of summaries and generalisations, and may omit detail that could be significant in a particular context, or to particular persons.

We accept no liability or responsibility for any interference with or damage to a site visitor’s computer, software or data occurring as a result of accessing this site. Visitors should ensure they have adequate protection against viruses when accessing the Internet.

Web analytics

We use an analytics service provided by Google to improve our website. It helps us make sure you’re getting the information you need. Google Analytics sends information about your connection to this site to servers located outside of Australia. This information is used to prepare reports and help us evaluate how the website is being used. No identifying information is collected and we hide parts of your IP address so that your identity remains anonymous.

By using this website, you consent to the processing of data about you by Google in the manner described in Google's Privacy Policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt out service provided by Google.

Read our privacy notice about data analytics and service improvement.

Cookies

A cookie is a piece of information contained within a small file that a website sends to your browser when you access information at that site. This site uses session-based cookies to gather website usage data and to provide some functionality. You can change your web browser settings to reject cookies or to prompt you each time a website wishes to add a cookie to your browser.

Generative artificial intelligence (AI) use

We’re trialling generative artificial intelligence (AI) to improve and standardise readability, style, tone, and plain English in some content on our website. Human reviews by subject matter experts ensure this content is factually correct before publication. Our usage follows Australia’s voluntary AI Ethics Principles, which you can read about on the Department of Industry, Science and Resources website.

Website feedback

You can provide feedback on the website. Read more about complaints and feedback.

Page last updated: 1 November 2024.
QC 26256