Self service

You can manage most of your Medicare, Centrelink and Child Support information with us online or by phone self service.

If you have a myGov account sign in to myGov now to manage your information.

Online help guides

Guides to help you use myGov, Medicare, Centrelink and Child Support online accounts and Express Plus mobile apps. Read more about our online help guides.

Service availability and changes

Our apps are available 24 hours a day, 7 days a week. There may be short breaks for Child Support digital services updates between 2 am and 5 am AEST.

You can find out if our services are unavailable by going to customer service changes.

Service centre or Agents and Access Points

If you don’t have internet access you can use a self service terminal at your local service centre.

Our Agents and Access Points have self service facilities for people in rural, regional and remote Australia.

Page last updated: 12 October 2023.
QC 64106