Providing flexible care

Flexible care has programs to provide support to people in aged care services.

Flexible care is for older Australians who need a different care approach to residential and home care services.

You can read about Flexible care services on the Department of Health and Aged Care website.

You can use the Aged Care Provider Portal (ACPP) to do business with us.

You can access the ACPP with an individual or organisation Provider Digital Access (PRODA) account. If you don’t have an account, register for PRODA online.

Log in to PRODA

Transition care and Short-term restorative care programs are claimed and managed in the ACPP.

Help using the ACPP

Finalise a claim

Access payment statements

Register events

Page last updated: 28 February 2025.
QC 74121