You can follow up on the status of your Medicare Benefit Schedule (MBS) claims in several different claiming channels. These include:
- Medicare Easyclaim
- Medicare Online
- Electronic Claim Lodgement and Information Processing Service Environment (ECLIPSE)
- Webclaim.
Claiming channels
This table shows you which digital claiming channels you can use to make different types of claims.
| Type of claim | Medicare Easyclaim | Medicare Online | ECLIPSE | Webclaim |
|---|---|---|---|---|
| Bulk bill claims - no batching or storage required | Yes | Yes Batching available | No | Yes |
| Patient claims | Yes | Yes | Yes | Yes |
| In-patient medical claims (IMC) | No | No | Yes | No |
| Department of Veterans’ Affairs (DVA) claims | No | Yes | Yes Private Hospital and Day Procedure Centre claiming only | Yes |
| Australian Immunisation Register (AIR) information | No | Yes | No | No |
| In-hospital Medicare Benefits Schedule (MBS) services | No | Yes | Yes | Yes |
| In-hospital claiming (IHC) | No | No | Yes | No |
Verifying eligibility
This table shows which digital channels you can use to verify a patient’s eligibility.
| Type of verification and eligibility check | Medicare Easyclaim | Medicare Online | ECLIPSE | Webclaim |
|---|---|---|---|---|
| Online Patient Verification (PVM) - Medicare | No | Yes | Yes | Yes |
| Online Patient Verification (PVF) - private health insurer | No | No | Yes | No |
| Online Patient Verification (OPV) - Medicare and private health insurer | No | No | Yes | No |
| Online Concessional Verification | Yes | Yes | No | Yes |
| Online Eligibility Checking (OEC) | No | No | Yes | No |
Making payments
This table shows which digital claiming channels you can use for different types of payments. It also shows you how long payments will take.
| Type of payment | Medicare Easyclaim | Medicare Online | ECLIPSE | Webclaim |
|---|---|---|---|---|
| Bulk bill payments to health professional’s nominated bank account | Yes 2-3 working days | Yes 2-3 working days | No | Yes 1-3 working days |
| Patient claim payments to claimant’s bank account | Yes Almost immediately | Yes Usually next working day | Yes 2-3 working days in-patient medical claims - patient claims (IMC PC) only | Yes 1-3 working days |
| Payments to private health insurers and billing agents (IMC, AG, SC, MO and MB) | No | No | Yes Minimum government payment time of 10 days after date of lodgement | No |
| 90 day pay doctor cheques scheme | Yes | Yes | Yes | No |
Equipment details
This table shows the type of equipment you’ll need when using different digital claiming channels.
| IT details | Medicare Easyclaim using EFTPOS device | Medicare Easyclaim using PMS | Medicare Online | ECLIPSE | Webclaim |
|---|---|---|---|---|---|
| Equipment |
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| Security | Triple data encryption standard (DES) | Triple DES | Provider Digital Access (PRODA) | PRODA | PRODA |