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We have a number of payment options for reporting child support payments. You should make all payments to us regardless of the reporting option you use.
The Australian Taxation Office (ATO) can’t accept child support payments.
We’ll send you a notice in the mail, when you need to make a payment.
When to make a payment
When you must pay us depends on the type of notice we send you.
Deduction notices
If you get a Notice to Commence Child Support Deductions, you must pay deductions to us by the 7th day of the next month.
It’s best to pay us at the same time you make the deduction. For example, weekly, fortnightly or monthly.
By doing this, the transfer of funds to the other parent will be faster. If you’re deducting child support from more than one person’s wage, you can pay us the total of the deductions as a single payment.
Garnishee notices
If you get a garnishee notice, you must pay us within 7 days of making the garnishee. This only includes Notice to Pay Money Directly to Child Support Registrar Pursuant to Section 72A. This ensures a more timely transfer of funds to the other parent for your employee’s or contractor’s child support.
If you need to report a variation to us, you need to make payments on time.
How to make a payment
There are different ways to make a payment depending on the situation.
If you’re reporting through Single Touch Payroll
You must use your employer payment reference number when you make a payment for deduction and garnishee amounts.
If you’re not reporting through Single Touch Payroll
If you’re not reporting Child Support through Single Touch Payroll, the payment reference number you use depends on what type of notice you got.
Deduction notices
If you make a payment relating to a deduction notice, use your employer payment reference number.
Garnishees notices
If you don’t report through Single Touch Payroll and the deduction is for a section 72A garnishee notice, use the customer reference number unique to each employee.
Find these details on your letter attached to the schedule of deductions or S72A garnishee notice.
Payment options
Be careful when making child support payments with your credit or debit card online. We won’t ask you to make child support payments using links in emails, text messages or private social media messages.
Only access the Government EasyPay website using the links on our website. The link on this page is genuine because it’s on our official Services Australia website. Other links to pay child support that are outside of our website may be a scam.
The payment options in the following table are the only options for child support payments. Some methods have a small fee.
| Payment option | What you need to know | What you need to do |
|---|---|---|
| BPAY® | Pay through your nominated bank to us via phone or internet banking at any time. | Include:
If you’re not reporting through Single Touch Payroll, the payment reference number you use depends on what type of notice you got. |
| Direct credit | Transfer funds from your nominated bank account to our bank account. | Enter your 16-digit Employer payment number in the ‘payment reference’ field. If you’re not reporting through Single Touch Payroll, the payment reference number you use depends on what type of notice you got. Include: Account Name: Services Australia |
| BillPay | Pay at any branch of Australia Post using the BillPay facility. | You will need a payment advice slip, from your Employer Payment Advice book. |
| Credit or debit card | Pay using a Visa or MasterCard credit card or debit card through the Government EasyPay system. You can pay any time online or over the phone. | You will need:
Then:
If you’re not reporting through Single Touch Payroll, the payment reference number you use depends on what type of notice you got. |
| Send an Australian currency cheque or Australian currency money order to us. | Pay to Services Australia - Child Support. Attach the payment advice slip, from your Employer Payment Advice book. Send to: Child Support Employer ServicesPO Box 9815 Melbourne VIC 3001 |