Complete the following steps to log in or set up your access.
You need a Provider Digital Access (PRODA) account to access HPOS as either an individual or an organisation. If you don’t have one, register for PRODA online.
Steps to set up access to HPOS as an individual.
1. Register for an individual PRODA account.
You need an individual PRODA account to access HPOS. PRODA is an online authentication system we use to verify your identity so that you can access government online services.
Find out about how to register for an individual PRODA account.
2. Link your health care identifiers to HPOS to access more functionality.
When you link your health care identifiers, you’ll be able to access HPOS functions relevant to your profession.
You’ll only be able to use basic HPOS functionality until you link your health care identifiers to your HPOS account.
Read about how to link HPOS to your individual PRODA account.
3. Set up your delegations.
As a health professional, you can set up delegations so that someone can do tasks on your behalf in HPOS.
Find out more about how to set up HPOS delegations.
4. Manage your details.
You can manage your details using HPOS. This includes your contact details, banking details and your Medicare provider numbers.
Read more about managing your details in HPOS.
5. Manage your notifications
Make sure you’re getting notified when you get new mail in HPOS. Select Messages then My mailbox. From there, select Settings to manage your notification preferences.
Read more about notifications and using HPOS messages.
You can access some HPOS functions as a member of an organisation that has been registered in PRODA.
Steps to set up access to HPOS on behalf of an organisation:
1. Register for an individual PRODA account.
You need an individual PRODA account to access HPOS. PRODA is an online authentication system we use to verify your identity so that you can access government online services.
Find out about how to register for an individual PRODA account.
2. Register your organisation in PRODA.
Your organisation’s administrator needs to register your organisation in PRODA. Then they can add you as a member of the organisation and provide you with HPOS access. They will need your Registration Authority (RA) number to do this. You can find your individual RA number under the Profile tab, located at the top of your PRODA account.
3. Access HPOS on behalf of your organisation
Once you have been added as a member to your registered organisation in PRODA, and provided the HPOS attribute, you will be able to access HPOS on behalf of this organisation.
When you select Go to service on the Health Professional Online Services tile in PRODA. You’ll be provided with an option to access HPOS on behalf of yourself as an individual, or on behalf of an organisation that you are a member of. You can be a member of multiple separate organisations in PRODA.