Features of HPOS

Learn more about the features of Health Professional Online Services (HPOS), a secure way for health professionals and their delegates to do business with us online.

Services, payments and programs available in HPOS

Things you can do using HPOS

Access online claiming, including:

  • Medicare Patient Claim Webclaim
  • Medicare Bulk Bill Webclaim
  • DVA Webclaim.

View these reports:

  • Medicare Patient Claims report
  • Medicare Bulk Bill reports
  • DVA Webclaim reports
  • Prescription Shopping Patient Summary reports.

Manage your details, including:

  • apply for an initial provider or prescriber number
  • apply for an additional provider number
  • administering delegates
  • updating or adding your banking and personal details
  • viewing details about your provider number
  • accessing track and scale information.

Access patient information, including:

  • using Find a Patient and checking Medicare numbers
  • verifying concessional entitlement
  • viewing patient care plan history.

Communicate with us by:

  • messaging us
  • viewing statements and subscriptions
  • uploading documents
  • uploading selected forms.

Access useful MBS and PBS functions, including:

  • MBS items online checker
  • MBS partial payment calculator
  • MBS Online
  • PBS Schedule.

Request and manage these Public Key Infrastructure (PKI) certificates:

  • NASH PKI certificates for Healthcare Identifiers Service network organisations
  • PKI certificates for the Healthcare Identifiers Service.
Page last updated: 24 June 2024.
QC 74170