Redundancy information for employers

We can help you give support and information to staff facing redundancy or retrenchment.

Your obligations

If you’re considering redundancy or retrenchment of 15 or more staff, you need to give us written notification.

You need to copy the details of the Notice to Services Australia of proposed dismissals document to your company’s letterhead in Microsoft Word format. It needs to include all of the following:

  • the name of your company
  • the registered address
  • the number of affected staff and employment types.

Submit your notification

Please fill in the form in Microsoft Word format. You can submit it to our National Business Gateway team.

Support for employers

Our National Business Gateway makes it easier for Australian businesses to do business with us. They also offer help when retrenching staff.

Our Financial Information Service can help your staff in these situations as well.

We can organise information sessions that can help your staff facing redundancy with investment and financial concerns.

You can ask for an information session when you either:

If you call us, say Financial Information Service when prompted.

Support for your staff

You can refer your staff who are facing redundancy to call our Employment services line. They can register for employment services. We can help them even if they aren’t eligible for payments. This includes access to all of the following:

You can find more information about support for retrenched workers on the Australian Government’s What’s Next website.

Contact numbers available on this page.

Centrelink older Australians line

Use this line if you’re an older Australian and need help with your Age Pension or another service.

Monday to Friday 8 am to 5 pm

Centrelink employment services line

Use this line if you need help with JobSeeker Payment, Youth Allowance for job seekers, Assurance of support for visa applicants, or to talk with a social worker.

Monday to Friday 8 am to 5 pm

Read more about:

To report your income or tell us you've met your mutual obligation requirements, call the Centrelink Reporting Line.

There are other ways you may want to contact us.

Page last updated: 3 December 2024.
QC 23241