Australian Government Disaster Recovery Payment

A lump sum payment that was available to help people affected by New South Wales Ex-Tropical Cyclone Alfred that started in March 2025.

You had until 13 September 2025 to make a claim for the following areas:

  • Ballina Local Government Area (LGA)
  • Bellingen LGA
  • Byron LGA
  • Clarence Valley LGA
  • Kyogle LGA
  • Lismore LGA
  • Richmond Valley LGA
  • Tweed LGA.

Late claims will only be accepted in exceptional circumstances. To claim, call the Emergency information line.

To see emergency information about your LGA, you can enter your address into the New South Wales Government’s find your local council tool.

To get Australian Government Disaster Recovery Payment you must meet all eligibility rules.

Contact numbers available on this page.

Emergency information line

Call this line if you’re affected by a natural disaster and need help to claim a payment.

Natural disaster payment support

Monday to Friday 8 am to 5 pm.

There are other ways you may want to contact us.

Page last updated: 14 September 2025.
QC 80489