What we’ll do
We make the notional assessment after we accept a child support agreement.
We’ll contact both parents to check their circumstances. Parents have 14 days to call the Child support enquiry line and ask for changes to the assessment. For example, if they want to change care details or give an income estimate.
The notional assessment will be finalised after either:
- 14 days
- we finalise all change requests.
You can object to the details of the assessment.
Family Tax Benefit (FTB) Part A
We use the notional assessment to calculate the amount of FTB Part A you can receive.
Updating the assessment
We’ll update it either:
- every 3 years
- if the agreed child support rate changes by more than 15%
- if you have a limited child support agreement and either parent asks for a new assessment.
Contact numbers available on this page.
Child Support Enquiry Line
Use this line if you have a question about child support or need to report a change in your circumstances. Let us know if you need an interpreter and we’ll arrange one for free.
There are other ways you may want to contact us.