Multiple devices and people

You can only use the Express Plus Child Support mobile app on 1 device at a time.

Multiple devices

If you want to use the app on multiple devices you'll need to change the PIN each time.

Your new PIN will also apply to your Express Plus Medicare app, if you have it.

Multiple people using a single device

Each person must have their own account in the app for security reasons.

Only 1 person can sign in to the app on a device at a time. If someone else wants to use the app on your device, they must sign in with their own myGov details.

If you’re sharing a device, select Not you? Login as someone else on the Welcome back screen and follow the steps.

Page last updated: 3 March 2022.
QC 51805