Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
Financial Information Service live webinars
We have free webinars to help you understand your finances.
Who can get a loan under the Home Equity Access Scheme
You must meet certain requirements to be eligible for a Home Equity Access Scheme loan.
Decide how to claim Age Pension
There are a few options for claiming Age Pension. Before you start you should decide how you want to claim.
Change of circumstances when you get Age Pension
If you get Age Pension and your circumstances change, you need to tell us. We need to check if you can keep getting it.
Non-income tested Commonwealth Seniors Health Card
We may have cancelled your pension on 1 January 2017 because of changes to the pension assets test.
When and how to tell us about overseas travel if you get Age Pension
When you get Age Pension, you may need to tell us if you’re leaving Australia.
Financial Information Service Officers
Our Financial Information Service Officers can help you plan for your future financial needs.
Advice of death form (SA116)
Use these forms to advise us of the death of an adult or child. We’ll use these details to update records with Medicare, Centrelink and Child Support.
Payments you may get in your retirement years
We have payments and services that may support you when you retire.