Financial Information Service Officers
Our Financial Information Service Officers can help you plan for your future financial needs.
Social security agreements with other countries can affect your Age Pension
If you lived in another country and are able to get a pension from them, you need to tell us.
What the Financial Information Service is
The Financial Information Service helps you make informed decisions about your finances.
Renewing or replacing a Commonwealth Seniors Health Card
If you're eligible for a Commonwealth Seniors Health Card, we renew your card before it expires. We can also replace a lost or stolen card.
Types of income we apply the Work Bonus to
We apply the Work Bonus to employment and self-employment income. You need to tell us how much you earn so we can apply the Work Bonus and income test.
Claim for Age Pension and Pension Bonus form (SA002)
Use this form to claim Age Pension and Pension Bonus.
Age component for loans under the Home Equity Access Scheme
Your age will help decide how much you can get under the Home Equity Access Scheme.
How to manage your loan under the Home Equity Access Scheme
Your options and obligations for the Home Equity Access Scheme.
How to apply under the Home Equity Access Scheme
Complete the following steps to apply under the Home Equity Access Scheme. Before you start, check if you're eligible.
Supporting documents for Commonwealth Seniors Health Card
We’ll ask you for some documents and information to support your claim for a Commonwealth Seniors Health Card.