Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
Financial Information Service Officers
Our Financial Information Service Officers can help you plan for your future financial needs.
Unreasonable to live at home statement by young person form (SY015)
Use this form if you're getting or have claimed Youth Allowance or ABSTUDY, and you're applying as an independent person under the unreasonable to live at home guidelines.
Rural customers and primary producers
Some rural properties and farms have more than one title or larger blocks than residential properties. The asset test rules are different for these properties.
How we assess granny flat interests
You need to tell us the value of the granny flat interest so we can assess if this affects your payments.
Unreasonable to live at home statement by independent third party form (SY017)
Use this form if you have been nominated by a young person applying for Youth Allowance or ABSTUDY to comment on their family situation.
Claim for Special Benefit form (SU004)
Use this form to claim Special Benefit if you’re in financial hardship and you aren’t eligible for any other income support.
Executor/Administrator Request for information form (SS524)
Use this form to request information from us regarding a deceased person.
Privacy using social work services
We respect your right to privacy.
Payment and Service Finder
An online tool to see what payments and services you may be eligible for.