Crisis Payment for other extreme circumstances
You may get Crisis Payment if you’ve had to change where you live due to an unforeseen extreme circumstance.
Employment income reporting
We need to know the gross employment income you and your partner get so we can pay you the right amount.
Payments while outside Australia
To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.
Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.
New Zealand citizens claiming payments in Australia
If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.
How to claim a Crisis Payment for Other Extreme Circumstances
Complete the following steps to claim Crisis Payment for Other Extreme Circumstances. Before you start, check if you can get it.
Special Benefit
A payment to help you if you’re in financial hardship and you’re not eligible for any other income support payment from us.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
How to contact social work services
You can speak to a social worker over the phone.
Social work services
If you’re going through a difficult time, our social workers can help you.