Most useful information for Separated parents

Severe financial hardship for Crisis Payment

For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.

1. Prove your identity
2. Proving your identity online

How to prove your identity to Centrelink through myGov

How to prove who you are to Centrelink through myGov using the Centrelink identity verification linking option.

1. Assets test
2. Asset types

Real estate assets

Information about how real estate assets affect your payment under the assets test.

1. Top payments
2. Family Tax Benefit

How to claim Family Tax Benefit

Complete the following steps to claim Family Tax Benefit. Before you start, check if you can get it.

1. Income test
2. Income

Lump sums while on income support

A lump sum is a one off amount of money. They can count in your income test and may affect your payment from us.

Residence descriptions

You usually need to be an Australian resident or hold a specific visa type to get a Centrelink payment or concession card.

Changes if you get family payments

There are some changes that may affect you if you get family payments.

1. Recently unemployed
2. Most useful information

Employment Separation Certificate form (SU001)

You can ask your previous employer to use this form to certify important employment information about you.

Payment schedule and rates for people outside Australia

We’ll pay your pension differently if you live outside Australia on a permanent or long term basis.

1. Top payments
2. Family Tax Benefit

Who can get Family Tax Benefit

You need to meet eligibility requirements to get Family Tax Benefit (FTB).