Most useful information for seeking medical help

The pages voted most useful by other website visitors.

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  1. Death of a loved one
  2. Most useful information

Advice of death form (SA116)

Use these forms to advise us of the death of an adult or child. We’ll use these details to update records with Medicare, Centrelink and Child Support.

  1. How to claim
  2. How your Medicare card and account work

How you update your name, date of birth or gender for Medicare

If your details change, you need to let us know as soon as you can. This can include your name, address and bank details.

  1. Medicare
  2. How to claim

Getting Medicare benefits

We need your bank account details to pay your Medicare benefit to you. We can’t pay you without these details.

  1. Medicare
  2. How to claim

Bulk billing

You may be able to access health care at no cost. Learn what bulk billing is, and how to access it.

  1. Enrolling in Medicare
  2. If you’re an Australian permanent resident

Documents to enrol in Medicare if you've applied for permanent residency

You need to provide documents that prove your identity and residency.

  1. Natural disaster
  2. Most useful information

Crisis and other help

We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.

Severe financial hardship for Crisis Payment

For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.

  1. Seeking medical help
  2. Most useful information

Authorising a person or organisation to act on your behalf - COVID-19 Vaccine Claims Scheme form (MO064)

Use this form to authorise a person or organisation to make a claim under the COVID-19 Vaccine Claims Scheme on your behalf.

  1. Help for myGov, online accounts and mobile apps
  2. Medicare online help guides

Medicare online account help - Make a Medicare claim

Instructions on how to Make a Medicare claim using your Medicare online account.

  1. Top payments
  2. Australian Immunisation Register

How to add your immunisation history statements to a digital wallet

How to add your COVID-19 and influenza (flu) immunisation history statement to your device for easy storage, and how to update your proof of vaccinations.

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Page last updated: 17 November 2025.
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