Most useful information for seeking medical help

The pages voted most useful by other website visitors.

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  1. Top payments
  2. Medicare card

Get a new Medicare card if it expires or is lost, stolen or damaged

You can get a new Medicare card if it expires or is lost, stolen or damaged. You can also get an extra card.

  1. Enrolling in Medicare
  2. If you’re a New Zealand citizen

Documents to enrol in Medicare if you’re a New Zealand citizen

You need to provide documents that prove your identity and residency.

  1. Death of a loved one
  2. Most useful information

Advice of death form (SA116)

Use these forms to advise us of the death of an adult or child. We’ll use these details to update records with Medicare, Centrelink and Child Support.

  1. Enrolling in Medicare
  2. If you’re an Australian permanent resident

Documents to enrol in Medicare if you've applied for permanent residency

You need to provide documents that prove your identity and residency.

  1. Enrolling in Medicare
  2. If you’re an Australian permanent resident

Documents to enrol in Medicare if you’re a permanent resident

You need to provide documents that prove your identity and residency.

Replace a lost or stolen Pensioner Concession Card or Health Care Card

If your Pensioner Concession Card or Health Care Card is lost, stolen or ruined, we can post you a new card if you need one.

  1. Help for myGov, online accounts and mobile apps
  2. Medicare online help guides

Medicare online account help - Enrol a baby in Medicare

Instructions on how to enrol your baby in Medicare using your Medicare online account.

  1. Medicare self service
  2. Medicare online account

What you can do with your Medicare online account

You can claim, manage your details, view statements and get letters online.

  1. Seeking medical help
  2. Most useful information

Authorising a person or organisation to act on your behalf - COVID-19 Vaccine Claims Scheme form (MO064)

Use this form to authorise a person or organisation to make a claim under the COVID-19 Vaccine Claims Scheme on your behalf.

  1. Help for myGov, online accounts and mobile apps
  2. Medicare online help guides

Medicare online account help - Make a Medicare claim

Instructions on how to Make a Medicare claim using your Medicare online account.

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Page last updated: 17 November 2025.
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