Most useful information for seeking medical help

1. Medicare
2. How to claim

Medical costs

We can help you and your family with medical costs. There are also things you can do to keep your costs down.

1. Help for myGov, online accounts and mobile apps
2. Medicare online help guides

Medicare online account help - Get your own Medicare card and number

Instructions on how to get your own Medicare card and number using your Medicare online account.

1. Health Care Card
2. Who needs to apply

Renewing a Health Care Card

If you’re still eligible to get a health care card, we’ll issue you a new card before the current one ends. You don’t need to do anything.

1. When Australians go overseas
2. About reciprocal health care agreements

Reciprocal Health Care Agreement - visiting Italy

The Reciprocal Health Care Agreement (RHCA) we have with Italy may cover some of your medical costs in the Italian public health system.

Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

Severe financial hardship for Crisis Payment

For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.

1. How to claim
2. How your Medicare card and account work

How you update your name, date of birth or gender for Medicare

If your details change, you need to let us know as soon as you can. This can include your name, address and bank details.

1. Enrolling in Medicare
2. If you’re an Australian permanent resident

Documents to enrol in Medicare if you've applied for permanent residency

You need to provide documents that prove your identity and residency.

1. Top payments
2. Medicare card

Get a new Medicare card with other people

You can get a new Medicare card with other people when your circumstances change.

1. Medicare
2. What's covered

Health care and Medicare

How you can get affordable health care and access our services.