Most useful information for seeking medical help

Help in your language

We can help you with translated information or you can talk to a service officer who speaks your language.

1. Reciprocal Health Care Agreements
2. When you visit Australia

Reciprocal Health Care Agreements - visiting from the United Kingdom

If you’re visiting Australia from the United Kingdom you may be eligible for medical care under Medicare while you’re here.

Proving your identity online for Centrelink

How to prove who you are to Centrelink online.

1. Top payments
2. Medicare Safety Nets

How to register for Medicare Safety Nets

You can register for Medicare Safety Nets as a family or couple.

1. Medicare
2. What's covered

Other Medicare support

We have a range of programs to help with some specific health care needs.

1. How to claim
2. How your Medicare card and account work

How you update your name, date of birth or gender for Medicare

If your details change, you need to let us know as soon as you can. This can include your name, address and bank details.

1. Crisis Payment
2. Crisis Payment for other extreme circumstances

How much Crisis Payment for Other Extreme Circumstances you can get

You can get this Crisis Payment once per incident or extreme circumstance.

1. Top payments
2. Medicare card

Have your own Medicare card and number if you’re 15 or older and enrolled in Medicare

You can get your own Medicare card and number if you’re 15 or older and enrolled in Medicare.

1. How to enrol
2. Enrolling in Medicare

Enrolling in Medicare if you’re an Australian permanent resident

To enrol as an Australian resident you need to have a permanent resident visa or have applied for one.

1. Medicare Safety Nets
2. What are the thresholds

Verified and unverified payments

Verified payments count towards your thresholds, while unverified payments don’t.