Most useful information for seeking medical help

Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

1. Enrolling in Medicare
2. If you’re a New Zealand citizen

Documents to enrol in Medicare if you’re a New Zealand citizen

You need to provide documents that prove your identity and residency.

1. How to claim
2. Prove your identity

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

1. Medicare
2. How to claim

Getting Medicare benefits

We need your bank account details to pay your Medicare benefit to you. We can’t pay you without these details.

1. How to claim
2. Medicare claims

Understand your Medicare statements

How to understand your Medicare Claims History Statement and Care Plan Claim History Statement.

1. When Australians go overseas
2. About reciprocal health care agreements

Reciprocal Health Care Agreement - visiting Italy

The Reciprocal Health Care Agreement (RHCA) we have with Italy may cover some of your medical costs in the Italian public health system.

1. Enrolling in Medicare
2. If you’re an Australian permanent resident

Documents to enrol in Medicare if you've applied for permanent residency

You need to provide documents that prove your identity and residency.

1. Medicare
2. What's covered

Screening, tests and scans covered by Medicare

You may be able to access preventive cancer screening programs. We can also help with the cost of a range of tests and scans.

1. Reciprocal Health Care Agreements
2. When you visit Australia

Reciprocal Health Care Agreements - visiting from New Zealand

If you’re visiting Australia from New Zealand, you may be eligible for medical care under Medicare while you’re here.

1. Death of a loved one
2. Most useful information

Advice of death form (SA116)

Use these forms to advise us of the death of an adult or child. We’ll use these details to update records with Medicare, Centrelink and Child Support.