Most useful information for seeking medical help

The pages voted most useful by other website visitors.

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  1. Enrolling in Medicare
  2. If you’re a New Zealand citizen

Documents to enrol in Medicare if you’re a New Zealand citizen

You need to provide documents that prove your identity and residency.

  1. How to claim
  2. Private health insurance and Medicare

Medicare Two-way

Makes submitting health claims easier, if you have private health insurance.

  1. Growing up
  2. Most useful information

Australian Organ Donor Register form (NH007DF)

Use this form to register, change, or remove your donation decision on the Australian Organ Donor Register.

  1. How to claim
  2. How your Medicare card and account work

Your Medicare card

How to get, use and replace your Medicare card.

  1. Medicare
  2. What's covered

Screening, tests and scans covered by Medicare

You may be able to access preventive cancer screening programs. We can also help with the cost of a range of tests and scans.

  1. Top payments
  2. Social work services

How to contact social work services

You can speak to a social worker over the phone.

  1. Top payments
  2. Medicare Safety Nets

How Medicare Safety Nets and thresholds work

Understand the Safety Nets and the dollar amounts that count towards your thresholds.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

  1. Crisis Payment
  2. Crisis Payment for other extreme circumstances

How much Crisis Payment for Other Extreme Circumstances you can get

You can get this Crisis Payment once per incident or extreme circumstance.

  1. How to claim
  2. Medicare claims

Understand your Medicare statements

How to understand your Medicare Claims History Statement and Care Plan History Statement.

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Page last updated: 17 November 2025.
QC 60182