Most useful information for seeking medical help

The pages voted most useful by other website visitors.

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  1. Top payments
  2. Centrepay

What Centrepay is

Centrepay is a voluntary service which is free for Centrelink customers. You can use Centrepay to arrange regular deductions from your Centrelink payment.

  1. Medicare
  2. How to claim

Private health insurance and Medicare

Private health insurance may help to cover some health care costs that we don’t.

  1. Top payments
  2. Reciprocal Health Care Agreements

When Reciprocal health care agreements apply and you visit Australia

Information for visitors to Australia on Reciprocal Health Care Agreements.

  1. Reciprocal Health Care Agreements
  2. When you visit Australia

Reciprocal Health Care Agreements - visiting from the United Kingdom

If you’re visiting Australia from the United Kingdom you may be eligible for medical care under Medicare while you’re here.

  1. Death of a loved one
  2. Most useful information

Advice of death form (SA116)

Use these forms to advise us of the death of an adult or child. We’ll use these details to update records with Medicare, Centrelink and Child Support.

  1. What you need to do
  2. When your claim reaches settlement or judgment

Complete a Medicare Compensation Recovery Section 23A statement

Complete a Section 23A statement after judgment or settlement if no notice of past benefits has been issued in the last 6 months, or if a previous notice has expired.

  1. How to claim
  2. How your Medicare card and account work

How you update your name, date of birth or gender for Medicare

If your details change, you need to let us know as soon as you can. This can include your name, address and bank details.

  1. Top payments
  2. Medicare Safety Nets

How to register for Medicare Safety Nets

You can register for Medicare Safety Nets as a family or couple.

Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

  1. Help for myGov, online accounts and mobile apps
  2. Medicare online help guides

Medicare online account help - Update your personal details

Instructions on how to update your address and contact details using your Medicare online account.

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Page last updated: 17 November 2025.
QC 60182