Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
How to get immunisation history statements
How to get your immunisation history statements and get proof of vaccinations. You can also do this for your child.
How to manage your Health Care Card
Your options and obligations to hold a Health Care Card.
Reciprocal Health Care Agreements - medical care when you travel to another country
To be covered under a Reciprocal Health Care Agreement (RHCA) with Australia, you’ll need to meet the agreement conditions.
PBS/RPBS Safety Net prescription record form and application for a Safety Net card form (PB240)
Use this form to help you keep a record of how much you have spent on PBS/RPBS medicines and to apply for a PBS Safety Net card.
Reciprocal Health Care Agreement - visiting Italy
The Reciprocal Health Care Agreement (RHCA) we have with Italy may cover some of your medical costs in the Italian public health system.
Your Medicare card
How to get, use and replace your Medicare card.
Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
When Reciprocal health care agreements apply for Australians who go overseas
Information for Australians on Reciprocal Health Care Agreements.
How our social work services can help
We can help if you need to turn to someone for support.