- Top payments
- Social work services
How to contact social work services
You can speak to a social worker over the phone.
- How to claim
- How your Medicare card and account work
How you update your name, date of birth or gender for Medicare
If your details change, you need to let us know as soon as you can. This can include your name, address and bank details.
Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.
- Top payments
- Australian Immunisation Register
How to add your immunisation history statements to a digital wallet
How to add your COVID-19 and influenza (flu) immunisation history statement to your device for easy storage, and how to update your proof of vaccinations.
- Health Care Card
- Who can get a card
What the benefits are of a Health Care Card
A Health Care Card entitles you to cheaper prescription medicines under the Pharmaceutical Benefits Scheme (PBS).
- Seeking medical help
- Most useful information
Review of a Medicare Decision form (HW051)
Use this form to ask for a review of a decision about your Medicare debts including dental benefit, Pharmaceutical Benefit and related payments.
- Help for myGov, online accounts and mobile apps
- Medicare online help guides
Medicare online account help - Update your personal details
Instructions on how to update your address and contact details using your Medicare online account.
- Low Income Health Care Card
- How to manage your card
Lost or stolen Low Income Health Care Card
We can replace a lost or stolen card.
- Medicare self service
- Medicare online account
What you can do with your Medicare online account
You can claim, manage your details, view statements and get letters online.
- Help for myGov, online accounts and mobile apps
- Medicare online help guides
Medicare online account help - Update your bank account details
Instructions on how to update your bank account details using your Medicare online account.