Most useful information for seeking medical help

1. Reciprocal Health Care Agreements
2. When you visit Australia

Reciprocal Health Care Agreements - visiting from the United Kingdom

If you’re visiting Australia from the United Kingdom you may be eligible for medical care under Medicare while you’re here.

1. How to claim
2. Medicare claims

Understand your Medicare statements

How to understand your Medicare Claims History Statement and Care Plan History Statement.

1. Medicare
2. What's covered

Screening, tests and scans covered by Medicare

You may be able to access preventive cancer screening programs. We can also help with the cost of a range of tests and scans.

1. Top payments
2. Medicare Safety Nets

How Medicare Safety Nets and thresholds work

Understand the Safety Nets and the dollar amounts that count towards your thresholds.

1. Enrolling in Medicare
2. If you’re a New Zealand citizen

Documents to enrol in Medicare if you’re a New Zealand citizen

You need to provide documents that prove your identity and residency.

1. How to claim
2. How your Medicare card and account work

Your Medicare card

How to get, use and replace your Medicare card.

1. Top payments
2. Social work services

How to contact social work services

You can speak to a social worker over the phone.

1. Death of a loved one
2. Most useful information

Executor/Administrator Request for information form (SS524)

Use this form to request information from us regarding a deceased person.

1. Contact us
2. How to get more information from us

Explanations and formal reviews

Find out what you can do if you want more information or disagree with a decision we've made.

1. Crisis Payment
2. Crisis Payment for other extreme circumstances

How much Crisis Payment for Other Extreme Circumstances you can get

You can get this Crisis Payment once per incident or extreme circumstance.