Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
How to prove your identity with Centrelink
You need to prove your identity before you claim a payment or service.
Concession and health care cards
Concession and health care cards can get you cheaper health services and medicines.
Who needs to apply for a Pensioner Concession Card
You don’t need to apply for a Pensioner Concession Card. If you are eligible, we’ll post your card to you.
How to prove your identity to Centrelink through myGov
How to prove who you are to Centrelink through myGov using the Centrelink identity verification linking option.
Payment and Service Finder
An online tool to see what payments and services you may be eligible for.
Verified and unverified payments
Verified payments count towards your thresholds, while unverified payments don’t.
What Centrepay is
Centrepay is a voluntary service which is free for Centrelink customers. You can use Centrepay to arrange regular deductions from your Centrelink payment.
Other Medicare support
We have a range of programs to help with some specific health care needs.
Reciprocal Health Care Agreements - visiting from Belgium
If you’re visiting Australia from Belgium, you may be eligible for medical care under Medicare while you’re here.