Most useful information for seeking medical help

The pages voted most useful by other website visitors.

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  1. Crisis Payment
  2. Crisis Payment for other extreme circumstances

How much Crisis Payment for Other Extreme Circumstances you can get

You can get this Crisis Payment once per incident or extreme circumstance.

  1. Medicare
  2. How to claim

Bulk billing

You may be able to access health care at no cost. Learn what bulk billing is, and how to access it.

  1. Medicare
  2. What's covered

Medicine and Medicare

We can help you with the costs of your medicines.

  1. Medicare
  2. How to claim

Private health insurance and Medicare

Private health insurance may help to cover some health care costs that we don’t.

  1. Managing your money
  2. Manage your money

Understanding loans and credit

There are things you should consider when borrowing money. We have information about different types of loans, credit and lenders to help you manage your money.

  1. Enrolling in Medicare
  2. If you’re an Australian permanent resident

Documents to enrol in Medicare if you've applied for permanent residency

You need to provide documents that prove your identity and residency.

  1. Help for myGov, online accounts and mobile apps
  2. Medicare online help guides

Medicare online account help - Get your own Medicare card and number

Instructions on how to get your own Medicare card and number using your Medicare online account.

  1. How to claim
  2. Private health insurance and Medicare

Medicare Two-way

Makes submitting health claims easier, if you have private health insurance.

  1. Top payments
  2. Social work services

How to contact social work services

You can speak to a social worker over the phone.

  1. Health Care Card
  2. Who needs to apply

Renewing a Health Care Card

If you’re still eligible to get a health care card, we’ll issue you a new card before the current one ends. You don’t need to do anything.

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Page last updated: 17 November 2025.
QC 60182