Most useful information for seeking medical help

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  1. Medicare
  2. Most useful information

PBS/RPBS Safety Net prescription record form and application for a Safety Net card form (PB240)

Use this form to help you keep a record of how much you have spent on PBS/RPBS medicines and to apply for a PBS Safety Net card.

  1. How to claim
  2. Private health insurance and Medicare

Medicare Two-way

Makes submitting health claims easier, if you have private health insurance.

  1. Top payments
  2. Social work services

How our social work services can help

We can help if you need to turn to someone for support.

  1. Reciprocal Health Care Agreements
  2. When Australians go overseas

Reciprocal Health Care Agreements - medical care when you travel to another country

To be covered under a Reciprocal Health Care Agreement (RHCA) with Australia, you’ll need to meet the agreement conditions.

  1. Enrolling in Medicare
  2. If you’re a temporary resident covered by a Ministerial Order

Documents to enrol in Medicare if you’re a temporary resident covered by a Ministerial Order

You need to provide documents that prove your identity and travel status.

  1. Top payments
  2. Centrepay

How to use Centrepay

You can use the Centrepay bill paying service to pay for goods and services from registered businesses. You can set up Centrepay deductions from most Centrelink payments.

  1. Centrepay
  2. How to use it

Centrepay goods and services

If you get an eligible Centrelink payment, you can use Centrepay to pay for goods and services from approved businesses.

  1. How to claim
  2. Medicare claims

Understand your Medicare statements

How to understand your Medicare Claims History Statement and Care Plan History Statement.

Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

  1. Enrolling in Medicare
  2. If you’re an Australian permanent resident

Documents to enrol in Medicare if you've applied for permanent residency

You need to provide documents that prove your identity and residency.

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Page last updated: 17 November 2025.
QC 60182