Most useful information for seeking medical help

Replace a lost or stolen Pensioner Concession Card or Health Care Card

If your Pensioner Concession Card or Health Care Card is lost, stolen or ruined, we can post you a new card if you need one.

1. Help for myGov, online accounts and mobile apps
2. Medicare online help guides

Medicare online account help - Get a replacement or extra Medicare card

Instructions on how you can get a replacement or extra Medicare card using your Medicare online account.

1. Pensioner Concession Card
2. Who can get a card

Pensioner Concession Card for non-pensioners - 9 October 2017

We may have cancelled your pension payment on 1 January 2017 because of changes to the pension assets test.

1. Individual Healthcare Identifiers
2. How to get certified copies

Acceptable referees for an Individual Healthcare Identifier (IHI) request

Find out which referees in Australia can certify copies of your identity documents when you request an Individual Healthcare Identifier (IHI).

1. Top payments
2. Low Income Health Care Card

How to claim a Low Income Health Care Card

Complete the following steps to claim a Low Income Health Care Card. Before you start, check if you can get it.

1. Help for myGov, online accounts and mobile apps
2. myGov online help guides

myGov help - Link Medicare to myGov using a linking code

Instructions on how to link Medicare to your myGov account if you have a linking code.

1. Top payments
2. Australian Immunisation Register

International COVID-19 Vaccination Certificate

If you’re travelling overseas, you don’t need an International COVID-19 Vaccination Certificate.

1. Top payments
2. COVID-19 vaccine claims scheme

How to make a claim under the COVID-19 vaccine claims scheme

The COVID-19 Vaccine Claims Scheme closed on 30 September 2024. New claims are not being accepted.

1. Seeking medical help
2. Get health care

Find a doctor and seek medical help

Find a doctor, affordable health care and Medicare services.

1. Medicare
2. How to claim

Bulk billing

You may be able to access health care at no cost. Learn what bulk billing is, and how to access it.