Most useful information for Seeking medical help

The pages voted most useful by other website visitors.

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  1. Medicare online account
  2. How to set up your account

Common error messages when linking Medicare to myGov

Information about why you may not be able to link Medicare to your myGov account and how to correct the error.

  1. Top payments
  2. Centrepay

What Centrepay is

Centrepay is a voluntary service which is free for Centrelink customers. You can use Centrepay to arrange regular deductions from your Centrelink payment.

  1. Reciprocal Health Care Agreements
  2. When you visit Australia

Reciprocal Health Care Agreements - visiting from New Zealand

If you’re visiting Australia from New Zealand, you may be eligible for medical care under Medicare while you’re here.

Proving your identity online for Centrelink

How to prove who you are to Centrelink online.

  1. Top payments
  2. Centrepay

Centrepay is changing

We’re updating Centrepay so it works better for you. You can use Centrepay to pay for goods and services from approved businesses.

  1. Growing up
  2. Most useful information

Request for Medicare claims information form (MS031)

Use this form to request Medicare claims information for individuals and families.

  1. Medicare
  2. Most useful information

PBS/RPBS Safety Net prescription record form and application for a Safety Net card form (PB240)

Use this form to help you keep a record of how much you have spent on PBS/RPBS medicines and to apply for a PBS Safety Net card.

  1. Low Income Health Care Card
  2. How to manage your card

Renewing a Low Income Health Care Card

You need to renew your Low Income Health Care Card.

  1. Health Care Card
  2. Who needs to apply

Renewing a Health Care Card

If you’re still eligible to get a health care card, we’ll issue you a new card before the current one ends. You don’t need to do anything.

  1. Growing up
  2. Most useful information

Time limits for claiming family payments

There are rules about when you can submit a claim. They are different depending on the type of payment. If you can’t claim within these timeframes, let us know.

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Page last updated: 10 December 2021.
QC 60182