Most useful information for seeking medical help

Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

1. Medicare
2. What's covered

Health care and Medicare

How you can get affordable health care and access our services.

1. Top payments
2. Medicare card

Get a new Medicare card with other people

You can get a new Medicare card with other people when your circumstances change.

1. Top payments
2. Medicare Safety Nets

How to manage your Medicare Safety Net

How to check your Medicare Safety Net threshold, and let us know if your family situation changes.

Severe financial hardship for Crisis Payment

For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.

1. How to claim
2. How your Medicare card and account work

How you update your name, date of birth or gender for Medicare

If your details change, you need to let us know as soon as you can. This can include your name, address and bank details.

1. Death of a loved one
2. Most useful information

Advice of death form (SA116)

Use these forms to advise us of the death of an adult or child. We’ll use these details to update records with Medicare, Centrelink and Child Support.

1. Top payments
2. Australian Immunisation Register

International COVID-19 Vaccination Certificate

If you’re travelling overseas, you don’t need an International COVID-19 Vaccination Certificate.

1. Top payments
2. Pensioner Concession Card

Who needs to apply for a Pensioner Concession Card

You don’t need to apply for a Pensioner Concession Card. If you are eligible, we’ll post your card to you.

1. Help for myGov, online accounts and mobile apps
2. myGov online help guides

myGov help - Link Medicare to myGov using a linking code

Instructions on how to link Medicare to your myGov account if you have a linking code.