Most useful information for seeking medical help

The pages voted most useful by other website visitors.

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Overdrawn bank account

You can get help to access your money if you have an overdrawn bank account.

  1. Top payments
  2. Medicare Safety Nets

How to register for Medicare Safety Nets

You can register for Medicare Safety Nets as a family or couple.

  1. Enrolling in Medicare
  2. If you’re an Australian permanent resident

Documents to enrol in Medicare if you’re a permanent resident

You need to provide documents that prove your identity and residency.

  1. Pensioner Concession Card
  2. Who can get a card

Pensioner Concession Card for non-pensioners - 9 October 2017

We may have cancelled your pension payment on 1 January 2017 because of changes to the pension assets test.

  1. Top payments
  2. Individual Healthcare Identifiers

How to get certified copies of documents

When you submit a form, you need to provide certified copies of your identity documents.

  1. Seeking medical help
  2. Most useful information

Application for a Medicare Entitlement Statement form (MS015)

Use this form if you're claiming an exemption from the Medicare levy and need a statement showing you’re not eligible for Medicare.

  1. Health Care Card
  2. Who can get a card

What the benefits are of a Health Care Card

A Health Care Card entitles you to cheaper prescription medicines under the Pharmaceutical Benefits Scheme (PBS).

  1. Low Income Health Care Card
  2. How to manage your card

Change of circumstances when you hold a Low Income Health Care Card

You need to tell us if your circumstances change. This is to make sure you’re still eligible for a Low Income Health Care Card.

  1. Top payments
  2. Australian Immunisation Register

International COVID-19 Vaccination Certificate

If you’re travelling overseas, you don’t need an International COVID-19 Vaccination Certificate.

  1. Pensioner Concession Card
  2. How to manage your card

Travel outside Australia rules for a Pensioner Concession Card

The travel rules of your main payment affect your Pensioner Concession Card when you travel outside Australia.

Search results summary and pagination

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Page last updated: 17 November 2025.
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