Most useful information for seeking medical help

1. Crisis Payment
2. Crisis Payment for other extreme circumstances

How to claim a Crisis Payment for Other Extreme Circumstances

Complete the following steps to claim Crisis Payment for Other Extreme Circumstances. Before you start, check if you can get it.

1. Death of a loved one
2. Most useful information

Executor/Administrator Request for information form (SS524)

Use this form to request information from us regarding a deceased person.

1. Medicare Safety Nets
2. What are the thresholds

Verified and unverified payments

Verified payments count towards your thresholds, while unverified payments don’t.

1. How to claim
2. How your Medicare card and account work

How you update your name, date of birth or gender for Medicare

If your details change, you need to let us know as soon as you can. This can include your name, address and bank details.

1. How to enrol
2. Enrolling in Medicare

Enrolling in Medicare if you’re an Australian citizen

To enrol as an Australian citizen in Medicare you need to prove your identity and residency.

1. Medicare Compensation Recovery
2. What you need to know

Your responsibility for Medicare compensation recovery

When you make a claim for compensation for an injury or illness, you must tell us certain details.

1. Medicare
2. How to claim

How your Medicare card and account work

How to use your card, update your details, manage your Medicare online and record your organ donation decision.

1. Enrolling in Medicare
2. If you’re a New Zealand citizen

Documents to enrol in Medicare if you’re a New Zealand citizen

You need to provide documents that prove your identity and residency.

1. Help for myGov, online accounts and mobile apps
2. Medicare online help guides

Medicare online account help - Get a replacement or extra Medicare card

Instructions on how you can get a replacement or extra Medicare card using your Medicare online account.

1. Help for myGov, online accounts and mobile apps
2. myGov online help guides

myGov help - Link Medicare to myGov with your Medicare Card

Instructions on how to link Medicare to your myGov account if you’re listed on a Medicare card.