- Death of a loved one
- Most useful information
Executor/Administrator Request for information form (SS524)
Use this form to request information from us regarding a deceased person.
- Medicare
- How to claim
How your Medicare card and account work
How to use your card, update your details, manage your Medicare online and record your organ donation decision.
- Top payments
- Medicare Safety Nets
How Medicare Safety Nets and thresholds work
Understand the Safety Nets and the dollar amounts that count towards your thresholds.
- How to claim
- Medicare claims
Understand your Medicare statements
How to understand your Medicare Claims History Statement and Care Plan History Statement.
- Medicare Safety Nets
- How they work
Original Medicare Safety Net
If you’re enrolled in Medicare you’re eligible for the Original Medicare Safety Net (OMSN).
- Crisis Payment
- Crisis Payment for other extreme circumstances
How much Crisis Payment for Other Extreme Circumstances you can get
You can get this Crisis Payment once per incident or extreme circumstance.
- How to claim
- How your Medicare card and account work
How you update your name, date of birth or gender for Medicare
If your details change, you need to let us know as soon as you can. This can include your name, address and bank details.
- Help for myGov, online accounts and mobile apps
- Medicare online help guides
Medicare online account help - Make a Medicare claim
Instructions on how to Make a Medicare claim using your Medicare online account.
- Help for myGov, online accounts and mobile apps
- myGov online help guides
myGov help - Link Medicare to myGov using a linking code
Instructions on how to link Medicare to your myGov account if you have a linking code.
- Help for myGov, online accounts and mobile apps
- Medicare online help guides
Medicare online account help - Update your personal details
Instructions on how to update your address and contact details using your Medicare online account.