Most useful information for seeking medical help

The pages voted most useful by other website visitors.

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  1. Medicare
  2. Most useful information

PBS/RPBS Safety Net prescription record form and application for a Safety Net card form (PB240)

Use this form to help you keep a record of how much you have spent on PBS/RPBS medicines and to apply for a PBS Safety Net card.

  1. Managing your money
  2. Most useful information

Cancel Nominee Arrangement form (SS532)

Use this form to tell us that you, as an authorised person or organisation, want to cancel a nominee arrangement.

  1. Top payments
  2. Medicare Safety Nets

How Medicare Safety Nets and thresholds work

Understand the Safety Nets and the dollar amounts that count towards your thresholds.

  1. Top payments
  2. Social work services

How to contact social work services

You can speak to a social worker over the phone.

  1. Top payments
  2. Medicare Safety Nets

What are the Medicare Safety Nets thresholds

Find the threshold amounts for Medicare Safety Nets.

Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

  1. Enrolling in Medicare
  2. If you’re a New Zealand citizen

Documents to enrol in Medicare if you’re a New Zealand citizen

You need to provide documents that prove your identity and residency.

  1. Medicare Safety Nets
  2. How they work

Original Medicare Safety Net

If you’re enrolled in Medicare you’re eligible for the Original Medicare Safety Net (OMSN).

  1. How to claim
  2. Medicare claims

Understand your Medicare statements

How to understand your Medicare Claims History Statement and Care Plan History Statement.

  1. Help for myGov, online accounts and mobile apps
  2. Medicare online help guides

Medicare online account help - Update your personal details

Instructions on how to update your address and contact details using your Medicare online account.

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Page last updated: 17 November 2025.
QC 60182