Most useful information for seeking medical help

1. Growing up
2. Most useful information

Time limits for claiming family payments

There are rules about when you can submit a claim. They are different depending on the type of payment. If you can’t claim within these timeframes, let us know.

1. Medicare Safety Nets
2. How they work

Eligibility for Family Tax Benefit Part A Medicare Safety Net threshold

If you get Family Tax Benefit Part A you’re eligible for the FTB Part A Medicare Safety Net threshold.

1. Enrolling in Medicare
2. If you’re a New Zealand citizen

Documents to enrol in Medicare if you’re a New Zealand citizen

You need to provide documents that prove your identity and residency.

1. How to claim
2. How your Medicare card and account work

How you update your name, date of birth or gender for Medicare

If your details change, you need to let us know as soon as you can. This can include your name, address and bank details.

1. Top payments
2. Low Income Health Care Card

How to manage your Low Income Health Care Card

You can renew or report a stolen card, or tell us if things have changed.

1. Help for myGov, online accounts and mobile apps
2. Medicare online help guides

Medicare online account help - Update your bank account details

Instructions on how to update your bank account details using your Medicare online account.

1. Individual Healthcare Identifiers
2. How to get certified copies

Acceptable referees for an Individual Healthcare Identifier (IHI) request

Find out which referees in Australia can certify copies of your identity documents when you request an Individual Healthcare Identifier (IHI).

1. Top payments
2. Pensioner Concession Card

How to manage your Pensioner Concession Card

Your options and obligations for a Pensioner Concession Card.

1. Medicare self service
2. Medicare online account

What you can do with your Medicare online account

You can claim, manage your details, view statements and get letters online.

1. Health and disability
2. Seeking medical help

Seeking medical help to recover

Find out what help you can get while you’re recovering from an injury or illness.