Access to information
Providing you a number of ways to access documents and the information we have.
- Medicare
- Most useful information
Medicare Two-way claim form (MS001)
Use this form together with a Medicare claim form to submit your in-hospital and ancillary claims with Medicare and your private health fund.
- Top payments
- Individual Healthcare Identifiers
How to get an Individual Healthcare Identifier
Find out how to get an Individual Healthcare Identifier (IHI).
- Help for myGov, online accounts and mobile apps
- Medicare online help guides
Medicare online account help - Update your bank account details
Instructions on how to update your bank account details using your Medicare online account.
- Seeking medical help
- Most useful information
Information you need to know about your claim for concession and health care cards form (CI010)
Information about claiming a Commonwealth Seniors Health Card, Low Income Health Care Card, Foster Child Health Care Card, Ex-Carer Allowance (Child) Health Care Card.
- Help for myGov, online accounts and mobile apps
- Medicare online help guides
Medicare online account help - Update your personal details
Instructions on how to update your address and contact details using your Medicare online account.
- External Breast Prostheses Reimbursement Program
- Who can get it
Items the External Breast Prosthesis Reimbursement program doesn’t cover
Information about what you can’t claim a reimbursement for from us.
- Top payments
- Australian Organ Donor Register
How to register as an Australian organ donor
You can record your decision in different ways. You can register online, use our app, or fill in a printed form.
- Top payments
- Health Care Card
How to manage your Health Care Card
Your options and obligations to hold a Health Care Card.
- Top payments
- Low Income Health Care Card
How to claim a Low Income Health Care Card
Complete the following steps to claim a Low Income Health Care Card. Before you start, check if you can get it.