Most useful information for seeking medical help

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  1. Centrepay
  2. What your rights and obligations are

Using your personal details for Centrepay

When you set up a Centrepay deduction, you also consent to sharing your payment and deduction details between the business and us.

  1. Managing your money
  2. Most useful information

Cancel Nominee Arrangement form (SS532)

Use this form to tell us that you, as an authorised person or organisation, want to cancel a nominee arrangement.

  1. Medicare
  2. Most useful information

PBS/RPBS Safety Net prescription record form and application for a Safety Net card form (PB240)

Use this form to help you keep a record of how much you have spent on PBS/RPBS medicines and to apply for a PBS Safety Net card.

  1. Growing up
  2. Most useful information

Time limits for claiming family payments

There are rules about when you can submit a claim. They are different depending on the type of payment. If you can’t claim within these timeframes, let us know.

  1. Centrepay
  2. How to use it

Centrepay goods and services

If you get an eligible Centrelink payment, you can use Centrepay to pay for goods and services from approved businesses.

  1. How to enrol
  2. Enrolling in Medicare

Enrolling in Medicare if you’re a New Zealand citizen

To enrol in Medicare you need to prove you live in Australia.

  1. How to claim
  2. Medicare claims

Understand your Medicare statements

How to understand your Medicare Claims History Statement and Care Plan History Statement.

  1. Enrolling in Medicare
  2. If you’re a New Zealand citizen

Documents to enrol in Medicare if you’re a New Zealand citizen

You need to provide documents that prove your identity and residency.

  1. Reciprocal Health Care Agreements
  2. When you visit Australia

Reciprocal Health Care Agreements - visiting from the United Kingdom

If you’re visiting Australia from the United Kingdom you may be eligible for medical care under Medicare while you’re here.

  1. Top payments
  2. Medicare card

Get a new Medicare card if it expires or is lost, stolen or damaged

You can get a new Medicare card if it expires or is lost, stolen or damaged. You can also get an extra card.

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Page last updated: 17 November 2025.
QC 60182