Most useful information for seeking medical help

1. When Australians go overseas
2. About reciprocal health care agreements

Reciprocal Health Care Agreement - visiting New Zealand

The Reciprocal Health Care Agreement (RHCA) we have with New Zealand may cover some of your medical costs in the New Zealand public health system.

1. Medicare
2. How to claim

Private health insurance and Medicare

Private health insurance may help to cover some health care costs that we don’t.

Proving your identity online for Centrelink

How to prove who you are to Centrelink online.

1. Enrolling in Medicare
2. If you’re an Australian permanent resident

Documents to enrol in Medicare if you’re a permanent resident

You need to provide documents that prove your identity and residency.

1. How to get more information from us
2. Explanations and formal reviews

Reviews and appeals about your Medicare debts or overpayments

There are steps you can take if you disagree with a decision about a Medicare debt or overpayment.

1. Crisis Payment
2. Crisis Payment for other extreme circumstances

How much Crisis Payment for Other Extreme Circumstances you can get

You can get this Crisis Payment once per incident or extreme circumstance.

1. Medicare Safety Nets
2. How they work

Original Medicare Safety Net

If you’re enrolled in Medicare you’re eligible for the Original Medicare Safety Net (OMSN).

1. Crisis Payment
2. Crisis Payment for other extreme circumstances

How to claim a Crisis Payment for Other Extreme Circumstances

Complete the following steps to claim Crisis Payment for Other Extreme Circumstances. Before you start, check if you can get it.

1. Medicare Safety Nets
2. What are the thresholds

Verified and unverified payments

Verified payments count towards your thresholds, while unverified payments don’t.

1. Top payments
2. Medicare Safety Nets

How to register for Medicare Safety Nets

You can register for Medicare Safety Nets as a family or couple.