How your Medicare card and account work
How to use your card, update your details, manage your Medicare online and record your organ donation decision.
Help in your language
We can help you with translated information or you can talk to a service officer who speaks your language.
Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
Replace a lost or stolen Pensioner Concession Card or Health Care Card
If your Pensioner Concession Card or Health Care Card is lost, stolen or ruined, we can post you a new card if you need one.
Travel outside Australia rules for Low Income Health Care Card
There are rules about how long your Low Income Health Care Card remains current when you travel outside Australia.
Privacy notice for Medicare online account
How we’ll manage your personal information if you use Medicare online account.
Reciprocal Health Care Agreements - visiting from Finland
If you’re visiting Australia from Finland you may be eligible for medical care under Medicare while you’re here.
Reciprocal Health Care Agreements - visiting from Malta
If you’re visiting Australia from Malta or the Maltese Islands, you may be eligible for medical care under Medicare while you’re here.
Reciprocal Health Care Agreements - visiting from the Netherlands
If you’re visiting Australia from the Netherlands you may be eligible for medical care under Medicare while you’re here.
Reciprocal Health Care Agreements - visiting from Norway
If you're visiting Australia from Norway you may be eligible for medical care under Medicare while you’re here.