Most useful information for seeking medical help

The pages voted most useful by other website visitors.

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  1. Top payments
  2. Medicare card

Add someone to a Medicare card

You can update your card when your circumstances change.

  1. Top payments
  2. Disaster Health Care Assistance Scheme

Who can get disaster health care assistance

If you’re an Australian resident, you may be able to get help with reasonable health related out of pocket costs.

  1. Top payments
  2. Disaster Health Care Assistance Scheme

What disaster health care assistance covers

Under the scheme, we can help you with reasonable out of pocket costs for health care you get in Australia.

  1. Top payments
  2. Disaster Health Care Assistance Scheme

How to claim disaster health care assistance

Complete the following steps to claim disaster health care assistance.

  1. Top payments
  2. Disaster Health Care Assistance Scheme

How we pay disaster health care assistance

We’ll deposit your payment straight into your bank account.

  1. Top payments
  2. Medicare benefit tax statement

Why you can’t get a Medicare benefit tax statement

The Net Medical Expenses Tax Offset is being phased out.

  1. Top payments
  2. Medicare benefit tax statement

How to claim medical expenses on a Medicare benefit tax statement

Up until 20 June 2019 you can claim your out of pocket expenses for some medical items through the Australian Taxation Office (ATO).

  1. Top payments
  2. Social work services

How our social work services can help

We can help if you need to turn to someone for support.

  1. Top payments
  2. Australian Organ Donor Register

Who can be on the Australian Organ Donor Register

You must be 16 or older to register your donation decision for after your death.

  1. Top payments
  2. Australian Organ Donor Register

How to change your choices on the Australian Organ Donor Register

You can change the donation choices you’ve put in the register at any time.

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Page last updated: 17 November 2025.
QC 60182