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Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

  1. Family Tax Benefit
  2. How much you can get

Income test for Family Tax Benefit Part A

The amount of Family Tax Benefit (FTB) Part A you get depends on your family’s income.

  1. Housing
  2. Most useful information

Real estate details form (MOD R)

Use this form to let us know your share of a property's asset value and income.

  1. Top payments
  2. Centrepay

How to use Centrepay

You can use the Centrepay bill paying service to pay for goods and services from registered businesses. You can set up Centrepay deductions from most Centrelink payments.

Funeral bonds and prepaid funerals

Funeral costs you pay for in advance normally don’t count in your assets test for payments from us. There are some exceptions.

What to report when you report income to Centrelink

We need to know the gross employment income you and your partner get so we can pay you the right amount.

Financial investments

The value of your financial investments counts in the assets test and income test for payments from us.

Explanation or formal review of a decision form (SS351)

Use this form to ask for an explanation or formal review of a decision.

Assets test for allowances

We use the assets test to help us work out if you can be paid an allowance and how much you'll get.

  1. Separated parents
  2. Most useful information

Objecting to a Child Support decision form (CS1893)

Use this form to object to a child support decision we made that you disagree with.

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Page last updated: 10 December 2021.
QC 60170