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When we pre-fill your information

There are some things you need to know about income, Single Touch Payroll (STP) and other details we pre-fill for you.

  1. Top payments
  2. Centrepay

What Centrepay is

Centrepay is a voluntary service which is free for Centrelink customers. You can use Centrepay to arrange regular deductions from your Centrelink payment.

Checking your enhanced Income Management account balance

You can check your enhanced Income Management account balance in different ways.

  1. Family Tax Benefit
  2. How to claim

Supporting documents for Family Tax Benefit claims

You’ll need some information to start your claim for Family Tax Benefit. Once you’ve submitted your claim, you’ll also need to provide supporting documents.

Approved courses and institutions for ABSTUDY

You must study an approved course with an approved institution to get ABSTUDY.

  1. Top payments
  2. Tertiary Access Payment

How to claim Tertiary Access Payment

Complete the following steps to claim the Tertiary Access Payment from us.

Rural customers and primary producers

Some rural properties and farms have more than one title or larger blocks than residential properties. The asset test rules are different for these properties.

Mutual obligation requirements if you’re 55 or older

Find out about your mutual obligation requirements if you’re 55 and over.

Employment income reporting

You must tell us the gross employment income you and your partner get so we can pay you the right amount.

Payment schedule and rates for people outside Australia

We’ll pay your pension differently if you live outside Australia on a permanent or long term basis.

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Page last updated: 17 November 2025.
QC 60170