Proving your identity online for Centrelink
How to prove who you are to Centrelink online.
New Zealand citizens claiming payments in Australia
If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.
Deeming
Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
- What FIS information you can watch online
- Retirement
FIS superannuation at Age Pension age video
Watch this video to learn about superannuation at Age Pension age.
- Contact us
- How to get more information from us
Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
- Youth Allowance for students and Australian Apprentices
- Who can get it
Meet some of our students - student profiles
We have 7 common student profiles. See if any of these match your situation.
- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Travelling outside of Australia
Instructions on how to tell us about your overseas travel using your Centrelink online account.
Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
- Seeking medical help
- Get health care
Concession and health care cards
Concession and health care cards can get you cheaper health services and medicines.