Most useful information for retraining

The pages voted most useful by other website visitors.

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  1. Top payments
  2. Rent Assistance

What you need to do for Rent Assistance

You have a responsibility to tell us about changes to your rent or accommodation details if you get Rent Assistance.

Proving your identity online for Centrelink

How to prove who you are to Centrelink online.

Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

Deeming

Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.

  1. What FIS information you can watch online
  2. Lump sums

FIS inheritance video

Watch this video to learn about how FIS can help you if you get an inheritance.

Payments while outside Australia

To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.

  1. Relationship changes
  2. Most useful information

Relationship details form (SS284)

Use this form to provide us details of your living arrangements. This is so we can assess whether to pay you as a single person or as a member of a couple.

  1. What FIS information you can watch online
  2. Investing basics

FIS choosing an investment video

Watch this video to learn more about choosing an investment.

  1. Top payments
  2. Financial Information Service

What FIS information you can watch online

We have information about financial matters online that may help your situation.

Explanation or formal review of a decision form (SS351)

Use this form to ask for an explanation or formal review of a decision.

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Page last updated: 17 November 2025.
QC 60179