How to contact the Financial Information Service
We have Financial Information Service (FIS) Officers to help you.
Deeming
Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.
Advance payment
You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.
Lump sums while on income support
A lump sum is a one-off amount of money. They can count in your income test and may affect your payment from us.
Retirement village or lifestyle village rent type for rent assistance
Eligibility for Rent Assistance when you’re in retirement living.
How much Austudy you can get
The amount of Austudy you get depends on how much you earn.
Personal income test for Youth Allowance for job seekers
We use income tests to see if you’re eligible for a payment and work out how much you’ll get.
When to report your income to Centrelink
If you’re getting an income support payment, we’ll tell you when you need to report any other income you get.
Sole trader or partnership income
Business income is counted in the income test.
Concession and health care cards
Concession and health care cards can get you cheaper health services and medicines.