Most useful information for retraining

The pages voted most useful by other website visitors.

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  1. Higher education
  2. Most useful information

Compensation and damages form (MOD C)

Use this form to let us know about compensation you’ve already received, you’re getting now, or you’re about to get.

  1. Top payments
  2. Rent Assistance

How much Rent Assistance you can get

The amount of Rent Assistance you can get depends on how much rent you pay.

Lump sums while on income support

A lump sum is a one-off amount of money. They can count in your income test and may affect your payment from us.

Advance payment

You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Apply for an advance payment

Instructions to apply for an advance payment using your Centrelink online account.

Supporting documents for your Centrelink claim

When you claim a payment or service, we’ll ask you for some documents to support your claim.

Funeral bonds and prepaid funerals

Funeral costs you pay for in advance normally don’t count in your assets test for payments from us. There are some exceptions.

Financial investments

The value of your financial investments counts in the assets test and income test for payments from us.

  1. Relationship changes
  2. Most useful information

Partner details - if you live in Australia form (MOD P)

Use this form to give us information about your partner if you are claiming or receiving a payment or concession card.

  1. Top payments
  2. Financial Information Service

How to contact the Financial Information Service

We have Financial Information Service (FIS) Officers to help you.

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Page last updated: 17 November 2025.
QC 60179