Most useful information for Retraining

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  1. Income test
  2. Income

Real estate income

This is lease or rent money you get from a property you own. It counts in your income test.

Explanation or formal review of a decision form (SS351)

Use this form to ask for an explanation or formal review of a decision.

Employment income reporting

We need to know the gross employment income you and your partner get so we can pay you the right amount.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Update your banking details

Instructions on how to update your banking details, including cash, cheques, loans, savings, deeming accounts and term deposit accounts.

  1. Youth Allowance for students and Australian Apprentices
  2. Who can get it

Dependent or independent for Youth Allowance as a student or Australian apprentice

When you apply for Youth Allowance for students and Australian Apprentices, we’ll assess you as being either dependent or independent.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

  1. Austudy
  2. Who can get it

Study loads for Austudy and Youth Allowance

Most people need to study full time to get Austudy or Youth Allowance. To work out if you’re a full time student you need to know your study load.

Supporting documents for your Centrelink claim

When you claim a payment or service, we’ll ask you for some documents to support your claim.

Financial investments

The value of your financial investments counts in the assets test and income test for payments from us.

New Zealand citizens claiming payments in Australia

If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.

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Page last updated: 10 December 2021.
QC 60179