Most useful information for retraining

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Income streams

These are regular payments made from your superannuation fund or purchased using either superannuation money or savings.

Advance payment

You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

Asset hardship provisions

We may stop, reject or reduce your payment because of the assets test. If this is the case, you may be able to apply under the asset hardship provisions.

  1. What FIS information you can watch online
  2. Income and assets

FIS gifting video

Watch this video to learn more about gifting.

  1. Assets test
  2. Asset types

Financial investments

The value of your financial investments counts in the assets test and income test for payments from us.

  1. Housing
  2. Most useful information

Information you need to know about reporting employment and using the Earnings Worksheet form (SU505(i))

Information about how your payment is affected by income from full time, part time or casual employment and what other assistance we may also provide.

Overdrawn bank account

You can get help to access your money if you have an overdrawn bank account.

Residence rules for Youth Allowance

To be eligible for Youth Allowance you must meet the residence rules.

  1. Student Start-up Loan
  2. Who can get it

Student Start-up Loan approved courses

You must be studying a Student Start-up Loan approved course to be eligible for the loan.

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Page last updated: 17 November 2025.
QC 60179