Most useful information for retraining

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  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Apply for an advance payment

Instructions to apply for an advance payment using your Centrelink online account.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Travelling outside of Australia

Instructions on how to tell us about your overseas travel using your Centrelink online account.

Income

Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.

  1. What FIS information you can watch online
  2. Job seekers

Help and payments from Services Australia FIS video

Watch this video to find out about the payments and services available from Services Australia if you’re made redundant.

  1. Top payments
  2. Financial Information Service

What FIS information you can watch online

We have information about financial matters online that may help your situation.

  1. Rent Assistance
  2. How to manage your payment

Change of circumstances when you get Rent Assistance

We need to know about changes that could affect or stop your Rent Assistance.

  1. Higher education
  2. Most useful information

Compensation and damages form (MOD C)

Use this form to let us know about compensation you’ve already received, you’re getting now, or you’re about to get.

When we pre-fill your information

There are some things you need to know about income, Single Touch Payroll (STP) and other details we pre-fill for you.

Deeming

Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.

Supporting documents for your Centrelink claim

When you claim a payment or service, we’ll ask you for some documents to support your claim.

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Page last updated: 17 November 2025.
QC 60179