Most useful information for retraining

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  1. Top payments
  2. Financial Information Service

How to contact the Financial Information Service

We have Financial Information Service (FIS) Officers to help you.

  1. What your commitments are
  2. Employment income reporting

How to report your income to Centrelink

You can report your employment income in different ways.

  1. Top payments
  2. Austudy

When you’ll get your first Austudy payment

There may be one or more waiting periods that apply before you get your first Austudy payment.

  1. Parenting Payment
  2. How to manage your payment

Weekly payment option

Some people can get income support payments paid each week instead of each fortnight.

  1. Who can get it
  2. Rent types for Rent Assistance

Community or disability housing rent type for Rent Assistance

Eligibility for Rent Assistance when you pay rent to live in a community or disability housing group.

  1. Top payments
  2. Rent Assistance

How to manage your Rent Assistance

There are things you need to tell us if you get Rent Assistance.

  1. Parenting Payment
  2. What your commitments are

Employment income reporting

You must tell us the gross employment income you and your partner get so we can pay you the right amount.

Supporting documents for your Centrelink claim

When you claim a payment or service, we’ll ask you for some documents to support your claim.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Update your banking details

Instructions on how to update your banking details, including cash, cheques, loans, savings, deeming accounts and term deposit accounts.

  1. Rent Assistance
  2. Who can get it

Proof of rent arrangements for Rent Assistance

If you tell us you’re renting when you claim a payment, we may ask for proof. We use this to check if you can get Rent Assistance.

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Page last updated: 17 November 2025.
QC 60179