Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.
Study loads for Austudy and Youth Allowance
Most people need to study full time to get Austudy or Youth Allowance. To work out if you’re a full time student you need to know your study load.
FIS Work Bonus video
This video provides information on how the Work Bonus can help eligible pensioners who are working to keep more of their pension.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
How to manage your Rent Assistance
There are things you need to tell us if you get Rent Assistance.
Severe financial hardship provisions
We may reduce or waive your waiting period for a payment if you meet the severe financial hardship provisions.
Deeming
Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.
How to contact the Financial Information Service
We have Financial Information Service (FIS) Officers to help you.
Superannuation
Superannuation is a long term savings structure to help fund your retirement.
Rent types for Rent Assistance
Rent is an amount you pay to live in accommodation someone else owns. There are different types of rent that apply if you get Rent Assistance.