Most useful information for retraining

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Deeming

Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.

  1. Seeking medical help
  2. Get health care

Concession and health care cards

Concession and health care cards can get you cheaper health services and medicines.

  1. What FIS information you can watch online
  2. Retirement

FIS Work Bonus video

This video provides information on how the Work Bonus can help eligible pensioners who are working to keep more of their pension.

  1. Austudy
  2. Who can get it

Study loads for Austudy and Youth Allowance

Most people need to study full time to get Austudy or Youth Allowance. To work out if you’re a full time student you need to know your study load.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

Explanation or formal review of a decision form (SS351)

Use this form to ask for an explanation or formal review of a decision.

  1. Employment income reporting
  2. If you’re employed

What to report when you report income to Centrelink

We need to know the gross employment income you and your partner get so we can pay you the right amount.

  1. Top payments
  2. Austudy

Who can get Austudy

You need to meet certain criteria to get Austudy if you're a student or Australian Apprentice.

  1. Youth Allowance for students and Australian Apprentices
  2. Who can get it

Meet some of our students - student profiles

We have 7 common student profiles. See if any of these match your situation.

  1. Asset types
  2. Gifting

What gifts we include in income and assets tests

We may include your gift if you give away, sell or transfer it for less than its market value.

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Page last updated: 17 November 2025.
QC 60179