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Lump sums while on income support

A lump sum is a one-off amount of money. They can count in your income test and may affect your payment from us.

  1. Top payments
  2. Financial Information Service

What the Financial Information Service is

The Financial Information Service helps you make informed decisions about your finances.

Real estate assets

Information about how real estate assets affect your payment under the assets test.

Supporting documents for your Centrelink claim

When you claim a payment or service, we’ll ask you for some documents to support your claim.

  1. Top payments
  2. Rent Assistance

How much Rent Assistance you can get

The amount of Rent Assistance you can get depends on how much rent you pay.

Exemptions from the newly arrived resident's waiting period

After you arrive in Australia, there can be a waiting period to get some of our payments and concessions. Find out if you may not have to wait this period.

  1. Financial Information Service
  2. What FIS information you can watch online

FIS aged care information online

We have information online to help you understand aged care requirements.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Apply for an advance payment

Instructions to apply for an advance payment using your Centrelink online account.

  1. Financial Information Service
  2. What it is

Financial Information Service Officers

Our Financial Information Service Officers can help you plan for your future financial needs.

Asset types

Assets are property or items you or your partner own in full or part, or have an interest in. They can affect your payment.

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Page last updated: 17 November 2025.
QC 60179