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Asset hardship provisions

We may stop, reject or reduce your payment because of the assets test. If this is the case, you may be able to apply under the asset hardship provisions.

Advance payment

You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.

Updating parental income details

You’ll need to update your income details if you or your child get a letter from us asking for these.

Gifting

If you give away your income or assets, they may still count towards your income and assets tests. This also applies if you sell them for less than they’re worth.

Payments while outside Australia

To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.

Assets test for allowances

We use the assets test to help us work out if you can be paid an allowance and how much you'll get.

  1. Top payments
  2. Rent Assistance

How much Rent Assistance you can get

The amount of Rent Assistance you can get depends on how much rent you pay.

  1. Rent Assistance
  2. Who can get it

Proof of rent or accommodation arrangements for Rent Assistance

If you tell us you’re renting or paying an eligible accommodation cost when you claim an eligible payment, we may ask for proof.

  1. Top payments
  2. Financial Information Service

What FIS information you can watch online

We have information about financial matters online that may help your situation.

  1. Top payments
  2. Rent Assistance

Who can get Rent Assistance

You can get Rent Assistance if you get an eligible payment and your eligible rent or accommodation costs are over a certain amount.

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Page last updated: 17 November 2025.
QC 60179