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Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

Supporting documents for your Centrelink claim

When you claim a payment or service, we’ll ask you for some documents to support your claim.

  1. Top payments
  2. Financial Information Service

What the Financial Information Service is

The Financial Information Service helps you make informed decisions about your finances.

  1. Top payments
  2. Rent Assistance

How to manage your Rent Assistance

There are things you need to tell us if you get Rent Assistance.

Annual parental income reassessment

If you’re dependent and get Youth Allowance or ABSTUDY, we may need your parents’ or guardians’ income details each year.

  1. Top payments
  2. Rent Assistance

How much Rent Assistance you can get

The amount of Rent Assistance you can get depends on how much rent you pay.

  1. Employment income reporting
  2. When to report

Scheduled reporting

If you need to report your employment income, it’ll usually be every 14 days, on a date we tell you. We call this scheduled reporting.

Financial investments

The value of your financial investments counts in the assets test and income test for payments from us.

Rural customers and primary producers

Some rural properties and farms have more than one title or larger blocks than residential properties. The asset test rules are different for these properties.

  1. Top payments
  2. Rent Assistance

Who can get Rent Assistance

You can get Rent Assistance if you get an eligible payment and your eligible accommodation costs are over a certain amount.

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Page last updated: 17 November 2025.
QC 60179