Asset hardship provisions
We may stop, reject or reduce your payment because of the assets test. If this is the case, you may be able to apply under the asset hardship provisions.
FIS income and assets information online
We have information online to help you understand the income and assets tests.
Claim for Special Employment Advance form (SU514)
Use this form to claim a special employment advance.
Financial Information Service Officers
Our Financial Information Service Officers can help you plan for your future financial needs.
Gifting
If you give away your income or assets, they may still count towards your income and assets tests. This also applies if you sell them for less than they’re worth.
Employment income reporting
You must tell us the gross employment income you and your partner get so we can pay you the right amount.
Change of circumstances when you get Rent Assistance
We need to know about changes that could affect or stop your Rent Assistance.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
Income streams
These are regular payments made from your superannuation fund or purchased using either superannuation money or savings.
Funeral bonds and prepaid funerals
Funeral costs you pay for in advance normally don’t count in your assets test for payments from us. There are some exceptions.