What we pay Fares Allowance for
If you’re eligible, you can get Fares Allowance for the following situations.
Lump sums while on income support
A lump sum is a one-off amount of money. They can count in your income test and may affect your payment from us.
Unscheduled reporting
If your employment income changes, you need to tell us within 14 days. We call this unscheduled reporting, as it can happen any time.
Payment special rules for Rent Assistance eligibility
If you get certain payments, there are special rules for Rent Assistance.
Financial Information Service live webinars
We have free webinars to help you understand your finances.
Change of circumstances when you get Rent Assistance
We need to know about changes that could affect or stop your Rent Assistance.
Advance payment
You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.
Employment Separation Certificate form (SU001)
You can ask your previous employer to use this form to certify important employment information about you.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
FIS inheritance video
Watch this video to learn about how FIS can help you if you get an inheritance.