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Newly arrived resident's waiting period

If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.

Granny flat interest

A granny flat interest is an agreement for accommodation for life. It can affect your eligibility or rate of payment and we may include it in your assets test.

  1. Who can get it
  2. Rent and accommodation types for Rent Assistance

Travelling, site and mooring fees rent type for Rent Assistance

If you pay site or mooring fees where you live or when you’re travelling, you may be eligible for Rent Assistance under this rent type.

Employment income reporting if you have other types of income

If you have other types of income you need to tell us. This is so we can pay you the right amount. You also need to tell us if this changes.

  1. What FIS information you can watch online
  2. Retirement

FIS superannuation at Age Pension age video

Watch this video to learn about superannuation at Age Pension age.

  1. Who can get it
  2. Rent and accommodation types for Rent Assistance

Private housing rent type for Rent Assistance

If you pay rent to live in a house someone else owns, you may be eligible for Rent Assistance under the private housing rent type.

Payments while outside Australia

To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.

  1. Top payments
  2. Financial Information Service

How to contact the Financial Information Service

We have Financial Information Service (FIS) Officers to help you.

  1. Top payments
  2. Financial Information Service

What the Financial Information Service is

The Financial Information Service helps you make informed decisions about your finances.

  1. Looking for work
  2. Most useful information

Profit and Loss Statement form (SU580)

Use this form if you are a sole trader, subcontractor or a partner in a partnership that has started new employment or a new business.

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Page last updated: 17 November 2025.
QC 60179