Most useful information for retraining

1. Employment income reporting
2. If you’re employed

When to report your income to Centrelink

If you’re getting an income support payment, we’ll tell you when you need to report any other income you get.

1. Help for myGov, online accounts and mobile apps
2. Centrelink online account help guides

Centrelink online account help - Update your banking details

Instructions on how to update your banking details, including cash, cheques, loans, savings, deeming accounts and term deposit accounts.

Weekly payment option

Some people can get income support payments paid each week instead of each fortnight.

Funeral bonds and prepaid funerals

Funeral costs you pay for in advance normally don’t count in your assets test for payments from us. There are some exceptions.

1. Top payments
2. Financial Information Service

What the Financial Information Service is

The Financial Information Service helps you make informed decisions about your finances.

Help in your language

We can help you with translated information or you can talk to a service officer who speaks your language.

Lump sums while on income support

A lump sum is a one-off amount of money. They can count in your income test and may affect your payment from us.

1. Financial Information Service
2. What it is

Financial Information Service Officers

Our Financial Information Service Officers can help you plan for your future financial needs.

1. Top payments
2. Pensioner Education Supplement

How much Pensioner Education Supplement you can get

Depending on your circumstances, there are 2 different rates of Pensioner Education Supplement you can get.

1. Rent Assistance
2. What you need to do

Change of circumstances when you get Rent Assistance

We need to know about changes that could affect or stop your Rent Assistance.