Most useful information for retraining

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Lump sums while on income support

A lump sum is a one-off amount of money. They can count in your income test and may affect your payment from us.

  1. Top payments
  2. Austudy

How much Austudy you can get

The amount of Austudy you get depends on how much you earn.

New Zealand citizens claiming payments in Australia

If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.

Payments while outside Australia

To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.

  1. Top payments
  2. Financial Information Service

How to contact the Financial Information Service

We have Financial Information Service (FIS) Officers to help you.

  1. Relationship changes
  2. Most useful information

Relationship details - Separated under one roof form (SS293)

Use this form if you’re separated but live under the same roof as your ex-partner. This is so we can assess whether to pay you as a single person or as a member of a couple.

Overdrawn bank account

You can get help to access your money if you have an overdrawn bank account.

  1. Top payments
  2. Financial Information Service

Financial Information Service live webinars

We have free webinars to help you understand your finances.

Financial investments

The value of your financial investments counts in the assets test and income test for payments from us.

  1. Top payments
  2. Austudy

When you’ll get your first Austudy payment

There may be one or more waiting periods that apply before you get your first Austudy payment.

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Page last updated: 17 November 2025.
QC 60179