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  1. Financial Information Service
  2. How to contact us

Help in your language

We can help you with translated information or you can talk to a service officer who speaks your language.

Seasonal work preclusion period

This applies if you or your partner finished seasonal, contract or intermittent work within 6 months of submitting your claim.

  1. What FIS information you can watch online
  2. Income and assets

FIS gifting video

Watch this video to learn more about gifting.

  1. Assets test
  2. Asset types

Rural customers and primary producers

Some rural properties and farms have more than one title or larger blocks than residential properties. The asset test rules are different for these properties.

Assets test for allowances

We use the assets test to help us work out if you can be paid an allowance and how much you'll get.

  1. How much you can get
  2. Income and assets tests

What the personal assets test is for Youth Allowance students and Australian Apprentices

We use assets tests to help work out if you can get Youth Allowance and how much you’ll get.

  1. Top payments
  2. Austudy

How much Austudy you can get

The amount of Austudy you get depends on how much you earn.

  1. Tertiary Access Payment
  2. Who can get it

Parental income limits for Tertiary Access Payment

We check your parents’ or guardians’ income when you claim Tertiary Access Payment.

Weekly payment option

Some people can get income support payments paid each week instead of each fortnight.

  1. Top payments
  2. Rent Assistance

Who can get Rent Assistance

You can get Rent Assistance if you get an eligible payment and your eligible accommodation costs are over a certain amount.

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Page last updated: 17 November 2025.
QC 60179