What the Financial Information Service is
The Financial Information Service helps you make informed decisions about your finances.
How to contact the Financial Information Service
We have Financial Information Service (FIS) Officers to help you.
Interest rate for loans under the Home Equity Access Scheme
We charge an annual interest rate of 3.95% that compounds each fortnight on the Home Equity Access Scheme loan balance.
Choosing your loan payments under the Home Equity Access Scheme
You can choose the amount of the loan you get under the Home Equity Access Scheme.
How to apply under the Home Equity Access Scheme
Complete the following steps to apply under the Home Equity Access Scheme. Before you start, check if you're eligible.
Income and assets from outside Australia can affect your Age Pension
If you or your partner get income from, or have assets outside Australia, this could affect your Age Pension.
Lump sums while on income support
A lump sum is a one off amount of money. They can count in your income test and may affect your payment from us.
Home Equity Access Scheme variation form (SA497)
Use this form to make changes to your or your partner’s Home Equity Access Scheme if you’re not registered for online services.
When you leave Australia if you get Age Pension
Your Age Pension payment rate may change when you leave Australia depending on your situation.
Age Pension payments, concessions and support
There are other payments, concessions and help available for people who get Age Pension.