How to contact the Financial Information Service
We have Financial Information Service (FIS) Officers to help you.
How to prepare to claim Age Pension
There are several things to consider when you’re preparing to claim Age Pension.
Income and assets form (SA369)
Use this form if you’re claiming a payment and need to tell us about your income and assets.
Choosing your loan payments under the Home Equity Access Scheme
You can choose the amount of the loan you get under the Home Equity Access Scheme.
Other forms you may need to complete - Age Pension
When you make your claim for Age Pension, we may ask you to give us more information.
Claim for Age Pension and Pension Bonus form (SA002)
Use this form to claim Age Pension and Pension Bonus.
Lump sums while on income support
A lump sum is a one off amount of money. They can count in your income test and may affect your payment from us.
How to claim a Commonwealth Seniors Health Card
You can claim a Commonwealth Seniors Health Card once you’re Age Pension age. Complete the following steps to claim.
Qualifying pensions for the Home Equity Access Scheme
You must be eligible for a qualifying pension to access the Home Equity Access Scheme.
Financial Information Service Officers
Our Financial Information Service Officers can help you plan for your future financial needs.