Most useful information for moving to Australia

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Exemptions from the newly arrived resident's waiting period

After you arrive in Australia, there can be a waiting period to get some of our payments and concessions. Find out if you may not have to wait this period.

Newly arrived resident's waiting period

If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.

  1. Special Benefit
  2. How to claim

Other forms you may need to complete - Special Benefit

When you make your claim for Special Benefit, we may ask you to give us more information.

New Zealand citizens claiming payments in Australia

If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.

  1. Special Benefit
  2. How to claim

Supporting documents for Special Benefit

When you claim Special Benefit, we’ll ask you for some documents to support your claim.

  1. Top payments
  2. Special Benefit

How to claim Special Benefit

Complete the following steps to claim Special Benefit. Before you start, check if you can get it.

  1. Crisis Payment
  2. Crisis Payment for humanitarian entrants

How much Crisis Payment for Humanitarian Entrants you can get

You can only get one Crisis Payment for humanitarian entrants.

  1. Moving to Australia
  2. Refugees and asylum seekers

Payment for refugees and asylum seekers

Depending on your situation, there are payments and services you may get.

  1. Moving to Australia
  2. Most useful information

Request an Individual Healthcare Identifier or amend an Individual Healthcare Identifier record form (MS003)

Use this form to register for or amend your registration of an Individual Healthcare Identifier (IHI).

  1. Child Care Subsidy
  2. Who can get it

Residence rules for Child Care Subsidy

To be eligible for Child Care Subsidy you must meet the residence rules.

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Page last updated: 17 November 2025.
QC 60140