How to prove your identity with Centrelink
You need to prove your identity before you claim a payment or service.
Concession and health care cards
Concession and health care cards can get you cheaper health services and medicines.
Change of circumstances when you hold a Pensioner Concession Card
We need to know about changes that could stop you from having a Pensioner Concession Card.
New Zealand citizens claiming payments in Australia
If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.
Medicines that count towards the threshold
Know which medicines will count towards the PBS Safety Net threshold.
Newly arrived resident's waiting period
If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.
Replace a lost or stolen Pensioner Concession Card or Health Care Card
If your Pensioner Concession Card is lost, stolen or ruined, we can post you a new card if you need one.
Who needs to apply for a Pensioner Concession Card
You don’t need to apply for a Pensioner Concession Card. If you are eligible, we’ll post your card to you.
Residence rules for a Low Income Health Care Card
To be eligible for a Low Income Health Care Card you must meet the residence rules.
Application for a Medicare Entitlement Statement form (MS015)
Use this form if you're claiming an exemption from the Medicare levy and need a statement showing you’re not eligible for Medicare.