Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
- Recently unemployed
- Most useful information
Employment Separation Certificate form (SU001)
You can ask your previous employer to use this form to certify important employment information about you.
- Seeking medical help
- Get health care
Concession and health care cards
Concession and health care cards can get you cheaper health services and medicines.
- Low Income Health Care Card
- How to manage your card
Renewing a Low Income Health Care Card
You need to renew your Low Income Health Care Card.
- Top payments
- Low Income Health Care Card
How to claim a Low Income Health Care Card
Complete the following steps to claim a Low Income Health Care Card. Before you start, check if you can get it.
- Reciprocal Health Care Agreements
- When you visit Australia
Reciprocal Health Care Agreements - visiting from the United Kingdom
If you’re visiting Australia from the United Kingdom you may be eligible for medical care under Medicare while you’re here.
- Natural disaster
- Most useful information
Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
Digital card
Have your concession or health care card with you everywhere you take your smart mobile device.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
- Top payments
- Australian Immunisation Register
What the Australian Immunisation Register is
The Australian Immunisation Register (AIR) is a national register that records vaccines given to all people in Australia.