Payments while outside Australia
To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.
Exemptions from the newly arrived resident's waiting period
After you arrive in Australia, there can be a waiting period to get some of our payments and concessions. Find out if you may not have to wait this period.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
Access to information
Providing you a number of ways to access documents and the information we have.
- When you spend a lot on PBS medicines
- PBS Safety Net thresholds
How to reach the threshold sooner as a family
If you combine your family’s PBS amounts, you may reach the threshold sooner.
- Reciprocal Health Care Agreements
- When you visit Australia
Reciprocal Health Care Agreements - visiting from the United Kingdom
If you’re visiting Australia from the United Kingdom you may be eligible for medical care under Medicare while you’re here.
Setting up online accounts for Centrelink
To do your business with us, create a myGov account and link it to Centrelink.
- Medicare self service
- Medicare online account
Register for MyMedicare
You can register for MyMedicare using your online account or with your general practitioner. You can change or withdraw at any time.
- Low Income Health Care Card
- How to manage your card
Lost or stolen Low Income Health Care Card
We can replace a lost or stolen card.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.