Someone to act for you with Medicare, Centrelink, aged care or Child Support
You can ask someone to act for you with Medicare, Centrelink, aged care or Child Support. You can authorise them to speak to us, update your details and get payments for you.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
How to claim a Medicare benefit
Help with medical costs and bulk billing. How Medicare works with tax and private health insurance.
New Zealand citizens claiming payments in Australia
If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.
Renewing a Pensioner Concession Card
How to renew your Pensioner Concession Card.
Digital card
Have your concession or health care card with you everywhere you take your smart mobile device.
Request an Individual Healthcare Identifier form (MS003)
Use this form to register for an Individual Healthcare Identifier (IHI).
Supporting documents for your Centrelink claim
When you claim a payment or service, we’ll ask you for some documents to support your claim.
Reciprocal Health Care Agreements - medical care when you travel to another country
To be covered under a Reciprocal Health Care Agreement (RHCA) with Australia, you’ll need to meet the agreement conditions.