How scams work
A scam is a trick to steal your money or personal information. Scams target everyone and anyone can become a victim.
Avoid and report scams
There are things you can do to protect yourself from scams and identity theft. You can report Services Australia scams to us to help protect others.
Centrelink online account help - Update your real estate details
Instructions on how to update your real estate details using your Centrelink online account.
Supporting documents for your Centrelink claim
When you claim a payment or service, we’ll ask you for some documents to support your claim.
Centrelink debts and overpayments
Information to help you avoid being overpaid or to manage owing money for a Centrelink debt.
Someone to act for you with Medicare, Centrelink, aged care or Child Support
You can ask someone to act for you with Medicare, Centrelink, aged care or Child Support. You can authorise them to speak to us, update your details and get payments for you.
Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
Medicare representative to act for you
You can ask someone to be your Medicare representative.
Scams and identity theft
Protect yourself against scams. Learn what to do if you’re the victim of a scam or identity theft, including if your details are exposed in a data breach.
Active scams
We share information about active scams that target our customers.