Most useful information for managing your money

The pages voted most useful by other website visitors.

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  1. Active scams
  2. Centrelink scams

Fake information about bonus Centrelink payments

There are unofficial websites and social media accounts online.

  1. Active scams
  2. myGov scams

myGov phishing email scams

There are different ways scammers try to trick you, including pretending to be from myGov.

Advance payment

You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Manage your advance payments

Instructions on how to repay or adjust your advance payments using your Centrelink online account.

  1. Contact us
  2. Customer service changes

Public holiday reporting and payment dates

Your reporting and payment dates may change when we close for national public holidays. We may pay you early.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Travelling outside of Australia

Instructions on how to tell us about your overseas travel using your Centrelink online account.

  1. Early release of superannuation
  2. How to apply

If you need evidence of severe financial hardship for early release of superannuation

To access your super early, you need to meet some requirements. You may need to provide evidence.

  1. Scams and identity theft
  2. Active scams

myGov scams

There are different types of myGov scams.

Check your Income Management and BasicsCard balance

You can check the balance of your Income Management account and BasicsCard many ways.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Apply for an advance payment

Instructions to apply for an advance payment using your Centrelink online account.

Search results summary and pagination

418 results, showing 1 to 10
Page last updated: 10 December 2021.
QC 60273