Fake information about bonus Centrelink payments
There are unofficial websites and social media accounts online.
myGov phishing email scams
There are different ways scammers try to trick you, including pretending to be from myGov.
Advance payment
You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.
Centrelink online account help - Manage your advance payments
Instructions on how to repay or adjust your advance payments using your Centrelink online account.
Public holiday reporting and payment dates
Your reporting and payment dates may change when we close for national public holidays. We may pay you early.
Centrelink online account help - Travelling outside of Australia
Instructions on how to tell us about your overseas travel using your Centrelink online account.
If you need evidence of severe financial hardship for early release of superannuation
To access your super early, you need to meet some requirements. You may need to provide evidence.
myGov scams
There are different types of myGov scams.
Check your Income Management and BasicsCard balance
You can check the balance of your Income Management account and BasicsCard many ways.
Centrelink online account help - Apply for an advance payment
Instructions to apply for an advance payment using your Centrelink online account.