Most useful information for managing your money

1. Enhanced Income Management and SmartCard in the Northern Territory
2. How it works

Exemptions for enhanced Income Management and SmartCard in the Northern Territory

Read about who can get an exemption from enhanced Income Management.

1. Centrelink debts and overpayments
2. Information about income apportionment

Addressing income apportionment

Learn more about the steps we’re taking to resolve the use of income apportionment and when debt activities will restart.

1. Centrepay
2. What Centrepay is

Paying bills using Centrepay

You can use the Centrepay bill paying service to pay any business registered to accept Centrepay as a payment method.

1. Managing your money
2. Scams and identity theft

Avoid and report scams

There are things you can do to protect yourself from scams and identity theft. You can report Services Australia scams to us to help protect others.

Getting a SmartCard for enhanced Income Management in Queensland

You can access your enhanced Income Management account with a SmartCard.

1. Centrepay
2. How to use it

Set up Centrepay deductions

You can set up your own Centrepay deductions. Once you’ve arranged a Centrepay deduction, we pay the business for you, out of your Centrelink payment.

1. Information about Robodebt
2. Robodebt class action

Robodebt class action settlement

The first robodebt class action settlement was approved in June 2021. Settlement payments were made in September 2022.

1. Enhanced Income Management and SmartCard in Queensland
2. Enhanced Income Management and SmartCard in the Bundaberg and Hervey Bay region of Queensland

Who can get enhanced Income Management and a SmartCard in the Bundaberg or Hervey Bay region of Queensland

If you live in the Bundaberg and Hervey Bay region of Queensland, you may be eligible to volunteer for enhanced Income Management.

1. Compliance program
2. Information about Robodebt

Robodebt class action

Information about the robodebt class action, also known as the Income Compliance class action.

1. Managing your money
2. Scams and identity theft

How to protect against scams and identity theft

There are actions you can take to protect yourself from scams.