Avoid committing fraud
Do the right thing and avoid committing fraud by keeping your details with us up to date.
- Active scams
- Other Services Australia scams
Fake digital document signing scams
Scammers are contacting people and asking them to digitally sign a fake document that’s been created to steal personal information.
- Active scams
- Other Services Australia scams
Fake charities and No Interest Loans scams
Scammers are posing as charities and No Interest Loans providers, such as Good Shepherd or Salvation Army. They then try to steal from people who need financial support.
- Centrepay
- How to use it
Set up Centrepay deductions
You can set up your own Centrepay deductions. Once you’ve arranged a Centrepay deduction, we pay the business for you, out of your Centrelink payment.
- Centrelink debts and overpayments
- How to repay money you owe to Centrelink
If you’re unsure which option to use to repay the money you owe
Examples to help you decide if you should repay money you owe in full or over time.
- Active scams
- Medicare scams
Medicare phishing scams
Scammers are pretending to be from Medicare.
- Centrepay
- What Centrepay is
Paying bills using Centrepay
You can use the Centrepay bill paying service to pay any business registered to accept Centrepay as a payment method.
- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Update your banking details
Instructions on how to update your banking details, including cash, cheques, loans, savings, deeming accounts and term deposit accounts.
- Managing your money
- Centrelink debts and overpayments
How to repay money you owe to Centrelink
You can repay money you owe for a Centrelink debt in full or set up a payment arrangement. We may also recover money in other ways.
- Scams and identity theft
- Avoid and report scams
Report a Services Australia or myGov scam
You can report scams impersonating Services Australia and myGov, including Centrelink, Medicare or Child Support.