Most useful information for managing your money

1. Active scams
2. Centrelink scams

Fake information about Centrelink payments

There are unofficial websites and social media accounts online sharing fake information about Centrelink payments that aren’t real or no longer available.

1. Active scams
2. Other Services Australia scams

Face verification scams

Scammers are asking you to verify your identity with a facial check to help prevent unauthorised activity and secure your account.

1. Scams and identity theft
2. Avoid and report scams

Report a Services Australia or myGov scam

You can report scams impersonating Services Australia and myGov, including Centrelink, Medicare or Child Support.

Checking your enhanced Income Management account balance

You can check your enhanced Income Management account balance in different ways.

1. Help for myGov, online accounts and mobile apps
2. Centrelink online account help guides

Centrelink online account help - Manage your Income Management account and BasicsCard money online

Instructions to help you manage your money in your Income Management account and your BasicsCard, using your Centrelink online account.

1. Scams and identity theft
2. Active scams

myGov scams

There are different types of myGov scams.

1. Managing your money
2. Manage your money

Choosing to rent or buy goods

Find out about your options to rent or buy the goods you need.

1. Scams and identity theft
2. Avoid and report scams

Types of scams

If a scammer gets your personal information, they can use it to access your online accounts where they can start stealing your information, identity, and money.

1. Help for myGov, online accounts and mobile apps
2. Centrelink online account help guides

Centrelink online account help - Manage your advance payments

Instructions on how to repay or adjust your advance payments using your Centrelink online account.

1. Help for myGov, online accounts and mobile apps
2. Express Plus Centrelink mobile app help guides

Express Plus Centrelink mobile app help - Upload documents

Instructions to upload and submit documents using the Express Plus Centrelink mobile app.