Most useful information for managing your money

1. Centrelink payment summary
2. What’s on it

Payments that don’t show on your payment summary

Your payment summary won’t show some taxable payments you get from us. But if you get any, you'll need to report them in your tax return.

1. Enhanced Income Management and SmartCard in the Northern Territory
2. How it works

Exemptions for enhanced Income Management and SmartCard in the Northern Territory

Read about who can get an exemption from enhanced Income Management.

1. When you get lump sum compensation
2. Preclusion periods

When you’re in financial hardship for Centrelink compensation recovery

There is help available if you’re in financial hardship during your preclusion period.

1. Centrepay
2. What Centrepay is

Paying bills using Centrepay

You can use the Centrepay bill paying service to pay any business registered to accept Centrepay as a payment method.

1. Managing your money
2. Scams and identity theft

How to protect against scams and identity theft

There are actions you can take to protect yourself from scams.

Overdrawn bank account

You can get help to access your money if you have an overdrawn bank account.

1. Active scams
2. Other Services Australia scams

Fake Services Australia social media profiles

Scammers are setting up fake social media profiles pretending to be us and other government agencies.

1. Work
2. Managing your money

Scams and identity theft

Protect yourself against scams. Learn what to do if you’re the victim of a scam or identity theft, including if your details are exposed in a data breach.

1. Centrepay
2. How to use it

Set up Centrepay deductions

You can set up your own Centrepay deductions. Once you’ve arranged a Centrepay deduction, we pay the business for you, out of your Centrelink payment.

1. Information about Robodebt
2. Robodebt class action

Robodebt class action settlement

The first robodebt class action settlement was approved in June 2021. Settlement payments were made in September 2022.