Most useful information for managing your money

The pages voted most useful by other website visitors.

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  1. Top payments
  2. Centrepay

Centrepay has changed

We’ve updated Centrepay so it works better for you. You can use Centrepay to pay for goods and services from approved businesses.

  1. Active scams
  2. Centrelink scams

Fake information about Centrelink payments

There are unofficial websites and social media accounts online sharing fake information about Centrelink payments that aren’t real or no longer available.

  1. Managing your money
  2. Most useful information

Income support payment

An income support payment is a regular payment that helps you with living costs.

  1. Information about Robodebt
  2. Robodebt class action

Robodebt class action settlement

The first robodebt class action settlement was approved in June 2021. Settlement payments were made in September 2022.

Income Management and BasicsCard balance limit

You can control how much of your Income Management money goes on a BasicsCard.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Update your banking details

Instructions on how to update your banking details, including cash, cheques, loans, savings, deeming accounts and term deposit accounts.

  1. Managing your money
  2. Centrelink debts and overpayments

How to repay money you owe to Centrelink

You can repay money you owe for a Centrelink debt in full or set up a payment arrangement. We may also recover money in other ways.

  1. Scams and identity theft
  2. Avoid and report scams

Report a Services Australia or myGov scam

You can report scams impersonating Services Australia and myGov, including Centrelink, Medicare or Child Support.

  1. Active scams
  2. myGov scams

myGov text message link scams

If you get a text message from myGov with a link to click on, it‘s a scam.

  1. Managing your money
  2. Scams and identity theft

Avoid and report scams

There are things you can do to protect yourself from scams and identity theft. You can report Services Australia scams to us to help protect others.

Search results summary and pagination

363 results, showing 1 to 10
Page last updated: 10 December 2021.
QC 60273