Most useful information for managing your money

1. Active scams
2. Centrelink scams

Centrelink impersonation phone call scams

You might get a call claiming to be from Services Australia.

Check your Income Management and BasicsCard balance

You can check the balance of your Income Management account and BasicsCard many ways.

1. Managing your money
2. Most useful information

Centrepay deduction authority form (SA501)

Use the Centrepay deduction authority form when you want to set up a deduction authority with a business.

Move your Income Management and BasicsCard money

Each payday, we pay your regular bills from your Income Management account. Any leftover money is then available for you to use with a BasicsCard.

1. Help for myGov, online accounts and mobile apps
2. Centrelink online account help guides

Centrelink online account help - Update income and assets details - your other income details

Instructions on how to update your other income details using your Centrelink online account.

1. Scams and identity theft
2. Active scams

myGov scams

There are different types of myGov scams.

1. Managing your money
2. Manage your money

Getting financial help and information

You can get free financial help and information, find a financial counsellor or get help with debt.

1. Information about Robodebt
2. Robodebt class action

New robodebt class action settlement

We’re sending notices to eligible group members of the new robodebt class action settlement.

1. Active scams
2. Medicare scams

Medicare phishing scams

Scammers are pretending to be from Medicare.

1. Active scams
2. Centrelink scams

Fake information about Centrelink payments

There are unofficial websites and social media accounts online sharing fake information about Centrelink payments that aren’t real or no longer available.