Most useful information for managing your money

1. Scams and identity theft
2. Avoid and report scams

Report a Services Australia or myGov scam

You can report scams impersonating Services Australia and myGov, including Centrelink, Medicare or Child Support.

Residence descriptions

You usually need to be an Australian resident or hold a specific visa type to get a Centrelink payment or concession card.

1. Active scams
2. myGov scams

myGov text message link scams

If you get a text message from myGov with a link to click on, it‘s a scam.

1. Active scams
2. myGov scams

myGov automated phone call scams

Scammers are using automated phone calls, or robocalls, pretending to be from myGov.

1. Centrelink debts and overpayments
2. What happens when you’re overpaid

If you don’t take action to repay a Centrelink debt

Actions we may take if you haven’t started repaying your Centrelink debt.

1. Top payments
2. Centrepay

What Centrepay is

Centrepay is a voluntary service which is free for Centrelink customers. You can use Centrepay to arrange regular deductions from your Centrelink payment.

1. Help for myGov, online accounts and mobile apps
2. Centrelink online account help guides

Centrelink online account help - Manage your Income Management account and BasicsCard money online

Instructions to help you manage your money in your Income Management account and your BasicsCard, using your Centrelink online account.

Employment income

This is pay you get for work you've done for an employer.

1. Scams and identity theft
2. Active scams

myGov scams

There are different types of myGov scams.

1. Managing your money
2. Manage your money

Choosing to rent or buy goods

Find out about your options to rent or buy the goods you need.