- Top payments
- Centrepay
Centrepay has changed
We’ve updated Centrepay so it works better for you. You can use Centrepay to pay for goods and services from approved businesses.
- Information about Robodebt
- Robodebt class action
Robodebt class action settlement
The first robodebt class action settlement was approved in June 2021. Settlement payments were made in September 2022.
Income Management and BasicsCard balance limit
You can control how much of your Income Management money goes on a BasicsCard.
- Centrelink debts and overpayments
- Reviews for compliance program
Bank interest income reviews for the compliance program
We check your bank account information is up to date. We do this to check we paid you the right payment and amount in the past.
- Managing your money
- Centrelink debts and overpayments
What happens if you've overpaid a Centrelink debt
If you overpay your Centrelink debt we’ll refund the money to you or apply it to another debt.
- Managing your money
- Manage your money
How to budget
Find out how to review or make your budget. Knowing how much money comes in and where it goes helps you be in control of your money.
- Scams and identity theft
- Avoid and report scams
How scams work
A scam is a trick to steal your money or personal information. Scams target everyone and anyone can become a victim.
- Managing your money
- Scams and identity theft
Active scams
We share information about active scams that target our customers.
- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Update your banking details
Instructions on how to update your banking details, including cash, cheques, loans, savings, deeming accounts and term deposit accounts.
- Top payments
- Centrepay
What Centrepay is
Centrepay is a voluntary service which is free for Centrelink customers. You can use Centrepay to arrange regular deductions from your Centrelink payment.