How our social work services can help
We can help if you need to turn to someone for support.
How to contact social work services
You can speak to a social worker over the phone.
Proving your identity online for Centrelink
How to prove who you are to Centrelink online.
Unreasonable to live at home statement by young person form (SY015)
Use this form if you're getting or have claimed Youth Allowance or ABSTUDY, and you're applying as an independent person under the unreasonable to live at home guidelines.
Income Stream Reviews
Each financial year we review certain types of income streams. We do this to ensure we assess your payments and concession cards correctly.
Funeral bonds and prepaid funerals
Funeral costs you pay for in advance normally don’t count in your assets test for payments from us. There are some exceptions.
Study details form (MOD ST)
Use this form to give us information about your study related activities if you are currently studying, intend to study in the near future, or are no longer studying.
Income from employment
If you or your partner get income from employment you need to tell us. This is so we can pay you the right amount.
Pause of requirements
Sometimes there may be a pause of your mutual obligation or participation requirements.
FIS selling the family home video
Watch this video to learn more about how selling the family home can affect your payment.