Cancelling your payment online
You may be able to cancel your own payment online. This means you don’t need to visit a service centre or call us.
Someone to act for you with Medicare, Centrelink, aged care or Child Support
You can ask someone to act for you with Medicare, Centrelink, aged care or Child Support. You can authorise them to speak to us, update your details and get payments for you.
ABSTUDY for high school study
There’s ABSTUDY support for Aboriginal and Torres Strait Islander students in secondary school.
Newly arrived resident's waiting period
If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.
When gifting exceptions apply
We have some exceptions to how we assess gifting.
Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.
What an Income Bank is
Your Income Bank allows you to earn credits where your income is less than $509 a fortnight.
Limited program schools in Queensland for ABSTUDY and Youth Allowance
Information about Limited program schools in Queensland for ABSTUDY and Youth Allowance.
Parents(s)/Guardian(s) additional details for Youth Allowance, Special Benefit or ABSTUDY customers form (A2115)
Use this form to provide parental income if you’re the parent or guardian of someone claiming Youth Allowance or ABSTUDY.
Exemptions to the newly arrived resident's waiting period
After you arrive in Australia, there can be a waiting period to get some of our payments and concessions. Find out if you may not have to wait this period.