How to register

You can register for phone self service over the phone or in person.

To register either:

If you phone us, we’ll ask you to create a voiceprint. This is optional.

Read more about how to create a voiceprint.

Contact numbers available on this page.

Centrelink phone self service line

Use this self service line to manage your Centrelink business yourself. This is an automated service, where you select options using your phone keypad

136 240
7 days a week 24 hours a day

Before your phone, make sure you have your CRN or CAN handy. When calling, you'll need a voiceprint. You can create one when you call. Read more about creating a voiceprint.

If you need to speak with a service officer, you will need to phone during office hours which are between 8am and 8pm Monday to Friday.

There are other ways you may want to contact us.

Page last updated: 3 January 2025.
QC 51575