How to manage your card

You can check the balance of your Income Management account and BasicsCard many ways.

Self service is a fast and easy way to manage your Income Management and BasicsCard money.

Each payday, we pay your regular bills from your Income Management account. Any leftover money is then available for you to use with a BasicsCard.

You can control how much of your Income Management money goes on a BasicsCard.

It is important to keep your BasicsCard safe. Tell us as soon as you can if your BasicsCard is lost, stolen or damaged, and don’t tell anyone your PIN.

You can get a new BasicsCard if yours is lost, stolen, damaged or expiring soon.

You can access the money in your Income Management account many ways.