How to claim

To get this help, you must choose the up-front payment option when you enrol in your course.

You also need to send us your written request before the due date, which is either:

• your university’s census date
• the date set by your provider, if earlier.

You must also attach any one of the following:

• your Commonwealth Assistance Notice
• HELP statement from the Australian Taxation Office
• your original course fee statement or receipt showing you’ve paid.

You can submit your written request and supporting documents in one of the following ways:

• online by uploading your documents online

• by post to

  Services Australia
  Student Services
  Reply Paid 7804
  Canberra BC ACT 2610
• in person at a service centre.

If you need help, call the ABSTUDY line.