How to apply online

We may already have the information required to complete the aged care calculation of your cost of care. Before starting an application, check if you should apply.

Steps to apply online for an aged care calculation of your cost of care

1.  

   1. Get ready to apply

   To apply online, you need a Centrelink online account linked to myGov. If you don’t have a myGov account or a Centrelink online account, you’ll need to set them up.

   You’ll also need to get some supporting documents ready to help answer some of the questions.

   You need to give us all of the supporting documents we ask for.

2.  

   2. Make your application

   If your Centrelink account is linked to myGov you can apply online. If you have a correspondence nominee, they can apply for you.

   To do this:

   1. Sign in to myGov.
   2. Select Make a claim or view claim status, then Make a claim.
   3. Under Older Australians, select Get started.
   4. Select Apply for Aged Care calculation of your cost of care then follow the prompts to complete your application.

   Sign in to myGov

   Make sure you submit the application within 13 weeks from when you start it. If you don’t, it will expire and you’ll need to start again.

   For help with the claim process our Centrelink online account guide can step you through this process.

   If you can’t apply online

   If you can’t apply online you can apply by form.

3.  

   3. Track your application

   After you submit your application online, you’ll get a receipt telling you:

   • we’ve got your claim
   • your claim ID number
   • a link to track the progress of your application.

   To track the progress of your application online, sign in to myGov and select Make a claim or view claim status.

   Sign in to myGov

   You can also use the Express Plus Centrelink mobile app.