How to apply

You can apply for the Residential Costs option by calling us.

How to apply

To do this, you must call the ABSTUDY line.

You’ll need to give us your residential costs bill from your college or hostel each term or semester. You can submit the bill any of the following ways:

  • online
  • at a service centre
  • by post to

    Services Australia
    Student Services
    Reply Paid 7804
    Canberra BC ACT 2610

Contact numbers available on this page.

Centrelink ABSTUDY line

Use this line if you get or are claiming ABSTUDY – help for Aboriginal and Torres Strait Islander students and apprentices.

Monday to Friday 8 am to 5 pm

If your payment has stopped, it may be because we need your parents’ or guardians’ income information. Read more about how they can update their income details online.

If you need help with another student payment call the Youth and Students line.

There are other ways you may want to contact us.

Page last updated: 7 January 2025.
QC 53655