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The Digital card can be used for:
- Commonwealth Seniors Health Card
- Pensioner Concession Card
- Low Income Health Care Card
- Health Care Card.
Genuine digital concession cards
We've included security measures in the apps. This helps to make sure a customer’s digital concession card is genuine and valid. Customers need to sign in to the app, to show the card within the app.
To see your genuine card in the Express Plus Centrelink mobile app:
- Select More from the home screen.
- Select Digital wallet.
- Your card will show.
- Rotate your device to view the card in landscape orientation.
- Select Front or Back to show the front or back of the card.
If the concession card is no longer active, EXPIRED will appear on the screen. The customer can then reapply for a concession card.
You can learn more about digital cards in the myGov app on the myGov website.
A digital concession card doesn't replace the physical concession card. You should continue to accept physical concession cards from your customers when they're presented.
The customer might not be able to provide the digital or physical concession card. You can tell them to go to their local service centre to get a temporary card.
Digital Wallet Concession Provider fact sheet
Read about how customers can use the Digital Wallet with your business or organisation.
Digital Wallet Concession Provider poster
Display this poster to tell your customers they can use the Digital Wallet to show their concession card.
Poster content
Your digital concession card is accepted here!
Get connected to Express Plus mobile apps in four simple steps: register, download, log on and set up.
Available in the AppStore and Google Play.